Planet Fitness

4.5
512 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
405 N Arkansas Ave, Russellville, AR
72801, United States

Hours

Reviews

4.5
512 reviews
5 stars
375
4 stars
79
3 stars
13
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported issues with management and staff being unhelpful or rude, particularly regarding billing and account cancellations.

Cleanliness

While some customers praised the cleanliness of the facilities, others reported significant issues such as mold in the showers and dirty tanning beds.

Billing Issues

Numerous reviews highlighted problems with billing cycles, late fees, and lack of communication regarding payments.

Staff Friendliness

Several customers appreciated the friendliness and helpfulness of the staff, although this was inconsistent across reviews.

Equipment Quality

Feedback on equipment was mixed, with some customers noting outdated or defective machines, while others praised the variety and condition of the equipment.
  • AF
    Austin Fetter
    6 days ago
    5.0
    Nick working at the gym is so friendly and nice. Love the guy, keep it up man
  • RC
    Rick Crouch
    Nov 2, 2025
    5.0
    Nice clean gym. Not crazy about the music so I take my own!😁
  • AM
    Autumn Melrose
    Oct 31, 2025
    1.0
    The planet fitness in Russellville Arkansas is not a 24 hour gym. It doesn't have good business hours like it should and was close down at 7 p.m on Halloween. Im ending my membership with them, just not exceptable for what I pay every month.
  • MD
    Munieka Dtrapo
    Oct 6, 2025
    1.0
    Be aware that once you sign up, which is extremely easy to do. They will make it impossible to cancel but constantly hound you
  • AD
    Allen Dilks
    Sep 19, 2025
    1.0
    They have a problem with their billing cycles and do not notify you when a payment is due or try to take the payment out of your account until you show up and they say you have a past due balance. And then they charge a 20 dollar late fee for a day late payment when the entire month is only 27.00. The manager lady is very rude and will not allow you to work out if you are a day late according to their records even though you havent been notified in any way and even though the app has an option to let you work out 1 time after being notified. Just stopped in to try and work out on my lunch break and when I opened the app it said I had a past due balance that I was not aware of. No declined payment notification from my bank and there is no record of them attempting to take the payment from my account and no notice of a payment being due. Can't get anyone on the phone to try and resolve this issue either.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Russellville, AR?

Planet Fitness Russellville is open from 4:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on Saturdays and Sundays.

Where is Planet Fitness located in Russellville?

Planet Fitness is located at 405 N Arkansas Ave, Russellville, AR 72801.