Eyemart Express

4.9
869 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
2600 W Pleasant Crossing Dr, Rogers, AR
72758, United States

Hours

Reviews

4.9
869 reviews
5 stars
820
4 stars
24
3 stars
2
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees like Brett and LaShonda.

Speed of Service

Numerous reviews highlighted the quick turnaround time for glasses, with many customers receiving their orders in under an hour.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of frames available, often noting the affordability.

Mixed Experiences

While many reviews were positive, some customers reported issues with incorrect prescriptions and unsatisfactory resolutions, indicating inconsistency in service.

Overall Satisfaction

Overall, the majority of customers had a positive experience and expressed a willingness to return, recommending the business to others.
  • ID
    Iris Deleon
    3 days ago
    5.0
    I love the way they get my glasses ready in about an hour or less, the exam was very good and they are kind and really care about your eyes,I can read better now and you have a choice two pair, one for read or drive and your regular glasses, and discount for a sunglasses prescription.
  • LT
    Lee Taylor
    4 days ago
    5.0
    They had lots of choices. The customer service was top rated. They were super helpful without being overbearing. I got some great glasses at a reasonable price. My lenses are really complex and while they had to send them to a lab, they came back great. With my prescription, in house lens grinding is not an option anywhere. It was a very positive experience.
  • KK
    Kendele Kramer
    6 days ago
    5.0
    Jesi helped me tonight, and I’m so happy with my new glasses. Everyone working was very helpful and welcoming. You can easily customize what you want based on your budget and they will work with you to get you the best deal. I got four pairs of glasses, including one free pair of backups and one super cheap pair of prescription sunglasses, made within an hour.
  • CF
    Caleb F
    Nov 13, 2025
    5.0
    I had the pleasure of working with Brett to find some glasses that I loved, but unfortunately they didn't quite sit comfortably, and I'm a very picky person when it comes to glasses. Brett got me taken care of and was awesome, as was Lashounda. They explained everything to me so clearly and were incredibly nice. They will help you get taken care of! Id recommend this place and it's staff to anyone.
  • BJ
    Brittany Jackson
    Oct 22, 2025
    1.0
    Broke my glasses that I was currently wearing. I contemplated writing a review for a few weeks and figured I’d rather help others know what happened here. I walked in and was looking about and decided that I should get my glasses adjusted because they were loose. The associate took my glasses to be adjusted and within 5 minutes he walked up to me and said “uhm. So I broke your glasses when I was trying to tweak them” and because I had my newborn with me, I just said “okay”. He said he “put glue on them” to try and fix them and he told me where they broke.. but where they broke isn’t what he told me, at all. The broke at the frame around the lens, not at the temple, so the frame really couldn’t be glued together. Had I known this before walking out of the store (he shoved my glasses in a case because I ultimately was needing to get new glasses), I would’ve brought it up, but I also had a crying baby and needed to leave. I didn’t feel like he was supportive or caring about breaking my glasses and it almost felt intentional with how insincere the apology was. Honestly, I feel like he should’ve gotten a manager to comp something because nothing was actually wrong with that prescription, I just wanted a second pair just in case anything were to happen to those.. now I have no second pair. To recap, I went it just to look and get my glasses adjusted, he broke them with a weak apology and then I had to get new glasses because of the break. Nothing was more than just a “hey, I broke these. Sorry… I tried glue…” but I’m telling you, they’re not fixed and the glue didn’t mean anything. There’s a huge gap in the frame where it almost looks like a chunk was taken out and they aren’t able to be worn.

Frequently Asked Questions About Eyemart Express

Where is Eyemart Express located?

Eyemart Express is located at 2600 W Pleasant Crossing Dr, Ste 60, Rogers, AR 72758, USA.

What are the operating hours of Eyemart Express?

Eyemart Express is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.