Quest Diagnostics

Reviews

• JM

  Joel Monterrey

  Mar 24, 2026
  5.0
  I had to go in for Functional Health services and they needed to do over a dozen vials for the blood work and it was so fast! Once you have the appointment set, you should have an appointment code which you type in on the screen once you walk in and after that you just wait. I was early and I was seeing almost to the minute of the appointment. I'm shocked at how fast the whole process was from start to finish- about 30 minutes counting the time that I arrived early. I like the staff that was there but we didn't do a whole lot of talking. I was pretty comfortable during the whole process. I was worried that it might be really cold in in there because I wore a short sleeve for the blood work but it wasn't too cold. Overall it was a great experience.
• BC

  Betty Chadwick

  Mar 12, 2026
  2.0
  Thank you for this opportunity. I was very upset that the person that drew my blood never acknowledged me, because she was talking to a friend on the phone the entire time. Not only that she stuck me 3 times and i've never seen someone push the needle in and pull it out then go back with the same needle. She called for someone after the 2nd try to come, and when she came she said what do you want, the person drawing my blood said I'll do it. I said she has already stuck me twice. No apologize was made and she was still on the phone.( ear piece) I like the was time line to get results and the way it is laid out, but not at all how I was treated. Thank you.
• DK

  Dante Kellerman

  Jan 30, 2026
  3.0
  If you schedule at the University location, be prepared to wait over an hour past your appointment time. They are generally nice, but rarely have to stick me just once which does not help the needle anxiety! Recently, I had an appointment scheduled at the University location and no one was there, doors lock, and I received no notification of my appointment being cancelled. There is no number on the website that allows you to speak with a human, so I had to Google the customer service number. Please put this on your contact info on you website. Luckily, the lady at the Googled number was able to confirm the Baptist location was open and had an appointment. My visit went smoothly. Domonique is the best! I will be scheduling at the Baptist location and requesting her in the future. One thing I've noticed at all of my Quest appointments is that patient data is visible to anyone sitting in the room where blood is getting drawn. This is not good. I should not be able to see peoples names and birthdates, nor do I want my name and birthdate displayed for others to see. There needs to be a better set up so computer screens aren't visible.
• MM

  Michael Mills

  Dec 20, 2025
  5.0
  The lady drawing my blood was super professional and nice. Easy check in and hardly any wait time.
• DS

  Don Steely

  Oct 6, 2025
  5.0
  Very good experience each time I’ve been at Quest.

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