LensCrafters

Reviews

• PB

  Paul Blanchard

  Mar 29, 2026
  5.0
  Brittney was so kind when I asked her to adjust my glasses. I left with them fitting perfectly! Thanks, Brittney!
• MB

  Michelle B

  Mar 26, 2026
  5.0
  I just had a great experience at LensCrafters at Midtown on University. Winston Watson was my optician associate, and he walked all through that store with me while I tried on different frames. After talking about what I like and don't like and hearing my observations/comments he was yes/no as to the look of the frames on my face--totally on my wavelength! Two other associates also gave me feedback. Excellent teamwork! I bought a pair of progressives and a pair of progressive sunglasses. I'll be very excited to receive those in a roughly 10 days
• MM

  Mia Michele

  Mar 12, 2026
  5.0
  Joan was very good at helping me with my purchase and she made me feel very welcomed at the store. My experience was the best!
• SL

  shannon ledbetter

  Mar 12, 2026
  5.0
  Beautiful store with a huge assortment of frames. There is something for everyone. They have all the latest trends. The staff is wonderful! So nice and very knowledgeable. Big thank you shout out to Harryson at the Little Rock, Arkansas location! We pulled so many frames to play around with. I was so overwhelmed with having to get glasses I didn’t know where to start. He was awesome! Will definitely go back.
• MI

  Matthew Iesue

  Mar 10, 2026
  1.0
  DONT GET A GIFT CARD FROM HERE!!!! I was gifted a card for my birthday to get the ball rolling on getting some glasses. After they didn't have the ability to give an eye exam( even though there is a sign for them hanging on the window)I got one across the street at Stanton Optical. While at Stanton I quoted the frames I wanted with all the features available practically. $445 out the door. By the time I settle for the set of frames from LensCrafters with the same features $630. They refused to return the gift card so that I could just go get the ones I wanted without having to pull out an additional $180. Terrible experience to have to be forced into buying something from somewhere you didn't want to. So as a consumer hopefully helping someone else with this review, DONT BUY A GIFT CARD FEOM HERE WITHOUT THE PERSON YOU INTEND TO GIFT. THEY MAY NOT HAVE THE FRAMES THE OTHER PERSON WANTS, AND THIS PARTICULAR STORE HAS A NO RETURN ON GIFT CARD POLICY THEY SAY IS CORPORATE POLICY!

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