Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
696 reviews
5 stars
613
4 stars
16
3 stars4
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joan, Harryson, and Brittney.
Repair Services
Many reviews highlighted the quick and effective repair services provided, with several customers expressing gratitude for free repairs and adjustments.
Store Atmosphere
The store was described as clean, modern, and welcoming, contributing to a positive shopping experience.
Product Selection
Customers appreciated the wide variety of frames and lenses available, noting both luxury and budget-friendly options.
- DEDawn Eick3 days ago5.0Winton was super great at adjusting my glasses!🤓
- MRMeredith RideoutJan 5, 20265.0Nicole was very polite and helpful. Would recommend for all things glasses.
- TSTom ScottJan 2, 20265.0Initially, I wasn't very pleased because I had to wait an hour, but there is a lady working there, Joan, who was so professional and friendly that I was not offended by the wait.
- SSSara SDec 29, 20255.0We worked with Rashad today and he was absolutely wonderful.
- CSClarence SpencerNov 22, 20251.0I came into this LensCrafters to try on frames, find a model number I liked, and get updated PD and OC measurements so another LensCrafters location could place my order. I’ve been a long-time customer and have spent thousands over the years on Ray-Ban, Versace, and now Prada, so I expected normal service. When I first walked in, the associate (a manager) greeted me warmly. But the moment I mentioned the sale would be placed through a different LensCrafters store, her entire attitude changed. She stopped helping me, didn’t assist me with frames, and basically left me wandering the store on my own. The only person who checked on me at all was Winston. When I explained that the other store needed updated measurements, her first response was: “Oh, so they want me to create a ticket and not ring it up? We don’t do that. It takes away from our store, and we’re sending information to another store. We don’t do that.” I told her I travel for work and have had other LensCrafters locations do this with no issue. She said the other store could “just get it from my file,” even though they specifically needed updated measurements. She then added, “I’ve audited other stores and we don’t do that.” She eventually called the other location, but during the call she repeatedly pushed them with: • “What exactly do you need?” • “His PD is right here — what else do you want?” • “What do you need from me?” After hanging up, she turned to me and said, “I asked her three times what she needed.” I told her it felt like she didn’t want to help because the sale wouldn’t be credited to her store. She then spun the iPad toward me and said, “Sir, I’m doing it right now.” She took the measurements — which took two minutes total — but still refused to fax them over as requested. Instead, she had me take a picture of her iPad so I could send it myself. There were literally only four customers the entire 30–40 minutes I was there, and not all at the same time. Several associates were sitting around. The idea that helping me was “taking away from customers” simply wasn’t true. The arguing took longer than the actual measurements.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands of eyewear can I find at LensCrafters?
You can find brands like Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, Tory Burch, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at 203 North University Avenue?
LensCrafters is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their reservation URL provided on their website.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for your convenience.
Are there any nearby places to shop for women's clothing near LensCrafters?
Yes, nearby you can find several women's clothing stores including J.Jill, LOFT, White House Black Market, Chico's, Versona, and J.Crew Factory.
Where can I find dining options near LensCrafters?
Pei Wei Asian Kitchen is a nearby restaurant offering Asian cuisine, and Paninis & Company provides smoothie and juice options close to LensCrafters.
Are there any beauty and spa services near LensCrafters?
Yes, nearby beauty and spa services include Arbeautyexperience, Ulta Beauty, Massage Envy - Midtowne Little Rock, elemìs, and the Benefit Brow Bar at Ulta.