Arkansas Children's Hospital (ACH) is a pediatric hospital with a Level I Trauma Center, that’s located in Little Rock, Arkansas. It is among the largest pediatric hospitals in the United States, and serves children from birth to age 21.
Many reviews praised the compassion and professionalism of the doctors and nurses, particularly in the NICU and ER departments.
Long Wait Times
Numerous customers expressed frustration over excessively long wait times in the ER, with some reporting waits of over 6 hours.
Communication Issues
Several reviews highlighted poor communication among staff and with patients, leading to confusion and dissatisfaction.
Mixed Experiences
While some patients had positive experiences, others reported negligence and inadequate care, indicating inconsistency in service quality.
Facility Concerns
There were complaints about the hospital's cleanliness and organization, particularly in the waiting areas and reception.
LS
Lucina Sánchez
Jan 6, 2026
4.0
Siempre e tenido muy buena experiencia atienden muy bien a mis hijos pero últimamente an tardado mucho la última vez me dejaron casi una hora en el cuarto espero puedan mejorar es
TD
Travis Detweiler
Dec 30, 2025
5.0
On December 13th I was involved in a fire due to my actions and the care that I got what's phenomenal especially from Richard I apologize for giving him a hard time. I just want to thank you and your whole team for what you did for me thank you I love you all thanks for saving my life best wish to you all and to your families for loaning y'all to me to help me thank you
PF
Peggy Foots
Dec 27, 2025
5.0
The experience was great
DH
Dylan Hackworth
Dec 15, 2025
5.0
Dr. Bumpass is an amazing doctor!
CL
Courtney Littlepage
Nov 25, 2025
5.0
Nurse Deniya This nurse was over the top amazing! I absolutely love her! She is the best! She did everything to help my daughter and I. She made sure my daughter and I were comfortable during our stay here. She was also the best and most helpful. We clicked immediately, talk about great workers !! she is and was the great and best during our stay here! This lady deserves a promotion or raise!
I really hope if my daughter and I ever have to come back that we have her as our nurse again! My daughter and I adore her! Please notice this amazing talented young lady! She is awesome!
Frequently Asked Questions About Arkansas Children's Hospital
What services does Arkansas Children's Hospital offer?
Arkansas Children's Hospital is a pediatric hospital offering specialized care including pediatric cardiology, critical care, emergency medicine, neurology, pulmonology, hematology, and oncology for children from birth to age 21.
Where is Arkansas Children's Hospital located?
It is located at 1 Children's Way, Little Rock, AR 72202, USA.
Is Arkansas Children's Hospital open 24/7?
Yes, Arkansas Children's Hospital operates 24 hours a day, 7 days a week.
Does Arkansas Children's Hospital provide services in languages other than English?
Yes, services are available in English and Spanish to accommodate diverse patients.
Is Arkansas Children's Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible entrances and facilities to accommodate patients with disabilities.
Does Arkansas Children's Hospital offer telehealth or video visits?
Yes, Arkansas Children's Hospital offers video visits for patient convenience and safety.
How can I contact Arkansas Children's Hospital for appointments or inquiries?
You can reach them by phone at +1 501-364-1100 (local) or +1 501-441-3453 (main line).
Are there nearby dining options close to Arkansas Children's Hospital?
Yes, nearby dining options include 1515 Cafe and Rock City Kitchen, ideal for meals before or after your visit.
What nearby facilities can assist families during their hospital visit?
The Ronald McDonald House Charities of Arkansas & North Louisiana is nearby, providing support and accommodations for families of patients.
How can I use nearby transit or parking facilities to reach Arkansas Children's Hospital?
Arkansas Children's Hospital has a hospital heliport nearby for air travel, and Regions Bank ATM is available close to the hospital for convenience. Local public transit and parking options can be explored to facilitate your visit.