Arkansas Children's Hospital (ACH) is a pediatric hospital with a Level I Trauma Center, that’s located in Little Rock, Arkansas. It is among the largest pediatric hospitals in the United States, and serves children from birth to age 21.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Arkansas Children's Hospital • Feb 01, 2026
Certified by Arkansas Children's Hospital • Feb 01, 2026
Reviews
3.7
660 reviews
5 stars
405
4 stars
36
3 stars
23
2 stars
17
1 star
179
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Many customers reported excessively long wait times in the ER, often exceeding 6 hours, leading to frustration and dissatisfaction.
Quality of Care
While some reviews praised the compassionate care from specific doctors and nurses, others highlighted serious concerns about neglect and poor treatment, particularly in the ER and outpatient services.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from excellent and caring interactions to rude and unprofessional behavior, particularly from receptionists and some nurses.
Communication Issues
Several customers expressed frustration with a lack of communication regarding their child's care and treatment plans, leading to feelings of neglect and confusion.
KN
Kayla N
Jan 25, 2026
3.0
One of the slower ERs in the area. The wait till will be astronomical (6+ hours) if there are too many other children in the waiting area. Unless your child is having obvious breathing issues, you’re better off taking them elsewhere.
AW
Ashleigh Wilson
Jan 22, 2026
1.0
It has taken 4 years to get my daughter a dx, we were dismissed over and over dr after dr. We have been lied to about side effects of medicines and even was given medicine that could have put my daughter in the hospital because the dr didn't listen to her symptoms. Luckily, I ask other Dr's and get opinions and actually know a little bit about the medical field to know better. It sad they let her suffer this long and now even with a dx certain Dr's still don't have the basic understanding of it and the symptoms and it's put us in a still stressful situation and the lack of care has put my daughter's care in the dump!! If I could take my daughter somewhere else I would but nobody will see her till she's 18. Shame before I get a response to contact you all, I have made complaints, I make reviews when you call. I don't see the behavior change.
TP
taylor pearson
Jan 14, 2026
1.0
Went last for my daughter to the after hour clinic and the doctor did not listen to me did not get the treatment or care I feel was needed
LS
Lucina Sánchez
Jan 6, 2026
4.0
Siempre e tenido muy buena experiencia atienden muy bien a mis hijos pero últimamente an tardado mucho la última vez me dejaron casi una hora en el cuarto espero puedan mejorar es
TD
Travis Detweiler
Dec 30, 2025
5.0
On December 13th I was involved in a fire due to my actions and the care that I got what's phenomenal especially from Richard I apologize for giving him a hard time. I just want to thank you and your whole team for what you did for me thank you I love you all thanks for saving my life best wish to you all and to your families for loaning y'all to me to help me thank you
Frequently Asked Questions About Arkansas Children's Hospital
What services does Arkansas Children's Hospital offer?
Arkansas Children's Hospital is a pediatric hospital offering specialized care including pediatric cardiology, critical care, emergency medicine, neurology, pulmonology, hematology, and oncology for children from birth to age 21.
Where is Arkansas Children's Hospital located?
It is located at 1 Children's Way, Little Rock, AR 72202, USA.
Is Arkansas Children's Hospital open 24/7?
Yes, Arkansas Children's Hospital operates 24 hours a day, 7 days a week.
Does Arkansas Children's Hospital provide services in languages other than English?
Yes, services are available in English and Spanish to accommodate diverse patients.
Is Arkansas Children's Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible entrances and facilities to accommodate patients with disabilities.
Does Arkansas Children's Hospital offer telehealth or video visits?
Yes, Arkansas Children's Hospital offers video visits for patient convenience and safety.
How can I contact Arkansas Children's Hospital for appointments or inquiries?
You can reach them by phone at +1 501-364-1100 (local) or +1 501-441-3453 (main line).
Are there nearby dining options close to Arkansas Children's Hospital?
Yes, nearby dining options include 1515 Cafe and Rock City Kitchen, ideal for meals before or after your visit.
What nearby facilities can assist families during their hospital visit?
The Ronald McDonald House Charities of Arkansas & North Louisiana is nearby, providing support and accommodations for families of patients.
How can I use nearby transit or parking facilities to reach Arkansas Children's Hospital?
Arkansas Children's Hospital has a hospital heliport nearby for air travel, and Regions Bank ATM is available close to the hospital for convenience. Local public transit and parking options can be explored to facilitate your visit.
Brand Certified Facts from Arkansas Children's Hospital
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Certified February 01, 2026Yext Knowledge Graph
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