Business Details
About
Children's HospitalHospitalPediatricianPediatric CardiologyPediatric Critical Care MedicinePediatric Emergency MedicinePediatric NeurologyPediatric PulmonologyPediatric HematologyPediatric Oncology
Arkansas Children's Hospital (ACH) is a pediatric hospital with a Level I Trauma Center, that’s located in Little Rock, Arkansas. It is among the largest pediatric hospitals in the United States, and serves children from birth to age 21.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
649 reviews
5 stars
399
4 stars
35
3 stars
22
2 stars
17
1 star
176
What are people saying?
AI-generated from recent customer reviews
Emergency Care
Numerous reviews highlighted long wait times in the emergency department, with some patients waiting over 6 hours without being seen.
Staff Attitude
Feedback varied significantly regarding staff demeanor; while some praised the compassion and professionalism of nurses and doctors, others reported rude and unhelpful interactions, particularly at the front desk.
Quality of Care
While many parents expressed gratitude for the care their children received, particularly in specialized units like NICU, several reviews indicated dissatisfaction with the overall treatment and communication, leading to feelings of neglect.
Facility Issues
Several reviews mentioned problems with hospital logistics, including construction hindering access and parking, as well as issues with appointment scheduling and follow-up care.
Positive Experiences
Despite the negative feedback, many parents shared positive experiences, particularly in specialized departments, praising the dedication and support of the medical staff.
- SSSamantha SanchezNov 9, 20255.0We took our daughter here to the ER tonight for treatment. Dr. Lauren Howard was phenomenal. Professional. Compassionate. Kind. We thank God for ACH and Dr Lauren Howard.
- TBTashalla BeamusNov 8, 20251.0terrible experience poor service my nephew sat in waiting room 7 hrs eye constantly bleeding busted wide open no assistance after 7 hrs the nurse came and put lidocaine and made us wait two more hrs‼️ its sad the way they're treating the kids now
- MCMario CanoOct 27, 20251.0Horrible! My daughter Ayla has been there since December 2024, and I have been by her side! Born at 1 lb 5 oz, a micro preemie, I have been by her side since birth! In August, my ex-girlfriend and I got into a disagreement outside the hospital about other matters! She told social workers something that led them to prohibit me from seeing my daughter on September 2, 2025. When I asked why, they said they needed a paternity test! I was in shock, confused, and heartbroken! My ex-girlfriend was pressured into getting a restraining order on September 10, 2025! She filed it for herself and my daughters! I went to court and did not dispute the restraining order against her; my concern is and always will be my daughters! The restraining order was dropped on my daughters and I was given video chat and access to all medical records on my daughters behalf!! Ive been reaching out to lawyers and each one has said it will be hard because children's arkansas has a great legal team!! My concern is my daughter in the hospital with her tracheostomy and G-tube!! Talking to the social worker i would be thinking they are for my daughters well being but after talking to this social worker over and over only concern seems to be liability on them not letting me see my daughter before the restraining order!! I will post and make this my life's mission and maybe this will not happen to someone else!! I am David fighting Goliath!! Hospitals concern should be my daughters well being!! I finally have access to my chart and I see no one is there with my daughter days at a time! Anyone who knows the children are left in there rooms only at feeding time and cares are done is when they have interactions with someone! My ex girlfriend goes only 2 to 3 times a week for maybe a couple hours a day! My daughter is 10months! I pray and pray for my daughters well being every day!!!
- KSKatherine SosaOct 26, 20251.0One star is too much for the terrible experience I just had at this place. My toddler got better care at the smaller hospital that sent us here. This place is a joke, the employees are a joke. Rode 3.5hrs in 2 different ambulances here all for them to have us waiting 6 hours doing nothing. Saw about 20 different people come in the room and all of them were clueless on what the others had done or said to us, ZERO communication between them, Neuro department never gave an answer on what needed to be done. These people think we are there because we want to pay thousands to go chill in the ER for hours, starving, with a sick, crying toddler, just for fun, all while they all just sit around. ?? Please do not waste your time at this circus.
- SCSusan CoffmanOct 23, 20255.0We visit here in 10/22 for specialty clinics for children with special needs. This place is wonderful from the janitors to the doctors. Everyone here is very professional and helpful. Would highly recommend.
Frequently Asked Questions About Arkansas Children's Hospital
What services does Arkansas Children's Hospital offer?
Arkansas Children's Hospital is a pediatric hospital offering specialized care including pediatric cardiology, critical care, emergency medicine, neurology, pulmonology, hematology, and oncology for children from birth to age 21.
Where is Arkansas Children's Hospital located?
It is located at 1 Children's Way, Little Rock, AR 72202, USA.
Is Arkansas Children's Hospital open 24/7?
Yes, Arkansas Children's Hospital operates 24 hours a day, 7 days a week.
Does Arkansas Children's Hospital provide services in languages other than English?
Yes, services are available in English and Spanish to accommodate diverse patients.
Is Arkansas Children's Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible entrances and facilities to accommodate patients with disabilities.
Does Arkansas Children's Hospital offer telehealth or video visits?
Yes, Arkansas Children's Hospital offers video visits for patient convenience and safety.
How can I contact Arkansas Children's Hospital for appointments or inquiries?
You can reach them by phone at +1 501-364-1100 (local) or +1 501-441-3453 (main line).
Are there nearby dining options close to Arkansas Children's Hospital?
Yes, nearby dining options include 1515 Cafe and Rock City Kitchen, ideal for meals before or after your visit.
What nearby facilities can assist families during their hospital visit?
The Ronald McDonald House Charities of Arkansas & North Louisiana is nearby, providing support and accommodations for families of patients.
How can I use nearby transit or parking facilities to reach Arkansas Children's Hospital?
Arkansas Children's Hospital has a hospital heliport nearby for air travel, and Regions Bank ATM is available close to the hospital for convenience. Local public transit and parking options can be explored to facilitate your visit.