KEDPLASMA Jonesboro

4.0
429 reviews

About

Blood Bank
At KEDPLASMA Jonesboro, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA Jonesboro
2309A East Nettleton Avenue, Jonesboro, AR
72401, United States

Hours

Reviews

4.0
429 reviews
5 stars
264
4 stars
61
3 stars
22
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and professional, there were also complaints about rudeness and lack of attention during the donation process.

Long Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding three hours, due to understaffing and inefficient processes.

Communication Issues

Customers frequently reported difficulties in reaching the center by phone, with many calls going unanswered, leading to frustration.

Payment Concerns

There were complaints about decreasing payment rates and the elimination of referral bonuses, causing dissatisfaction among regular donors.

Cleanliness and Environment

Some customers noted improvements in cleanliness and a friendly atmosphere, although others mentioned issues with the overall organization of the facility.
  • ID
    Isabella Dickerson
    Oct 18, 2025
    1.0
    Just go to Memphis you can go to Memphis. Donate and come back home with all the time you had to spend in this place And make more money, including gas price. Most actually suck in here, but Steven is good and helpful
  • SP
    Shalyn Pinkerton
    Oct 10, 2025
    3.0
    I can’t get anyone to answer the phone, I have called 20 times in the last hour and can’t get anyone to the phone.
  • TM
    Travis McCain
    Oct 6, 2025
    2.0
    Have been sitting here for over a hour now waiting on what? Come on, who got time to waist?
  • JS
    Jonathan Stone
    Oct 4, 2025
    1.0
    Thought you get somekind of bonus when you donate for the sixth time. I didn't get any bonus
  • RN
    Robert Nichols
    Sep 5, 2025
    4.0
    Phlebotomist need more training. In a nutshell that says it all. They bruise your arms tho and have to switch arms every time and when you come back on your given day you are turned away because your arms are still bruised. The pain they cause trying to find a vein is unnecessary.

Frequently Asked Questions About KEDPLASMA Jonesboro

Are you open during the COVID 19 lockdown?

Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today bplplasma.com/find-a-center

What is the main purpose of KEDPLASMA Jonesboro?

KEDPLASMA Jonesboro focuses on collecting high-quality plasma used to create life-saving therapies, inviting donors to participate in this important process.