Business Details
About
Blood Bank
At KEDPLASMA Jonesboro, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.
Location
Hours
Reviews
4.0
433 reviews
5 stars
268
4 stars
61
3 stars
22
2 stars
15
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and professional, there were numerous complaints about the staff being untrained, leading to issues with donations and customer service.
Wait Times
Customers frequently reported long wait times, often exceeding several hours, due to understaffing and inefficient processes.
Communication Issues
Many customers expressed frustration over the inability to reach the center by phone, with numerous attempts to call going unanswered.
Payment Concerns
There were significant complaints regarding reduced payment rates and the elimination of bonuses, leading to dissatisfaction among regular donors.
Cleanliness and Environment
The facility was generally described as clean, but some customers noted issues with organization and comfort during the donation process.
- MMMarquitaNov 28, 20255.0Staff work in a timely manner and are polite
- LTLiz TaylorNov 27, 20255.0Everyone Was Friendly Long Process getting everything done..My First time going it was Great.
- WWWayneNov 25, 20255.0The staff is awesome
- IDIsabella DickersonOct 18, 20251.0Just go to Memphis you can go to Memphis. Donate and come back home with all the time you had to spend in this place And make more money, including gas price. Most actually suck in here, but Steven is good and helpful
- SPShalyn PinkertonOct 10, 20253.0I can’t get anyone to answer the phone, I have called 20 times in the last hour and can’t get anyone to the phone.
Frequently Asked Questions About KEDPLASMA Jonesboro
Are you open during the COVID 19 lockdown?
Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today
bplplasma.com/find-a-center
What is the main purpose of KEDPLASMA Jonesboro?
KEDPLASMA Jonesboro focuses on collecting high-quality plasma used to create life-saving therapies, inviting donors to participate in this important process.
What are the operating hours of KEDPLASMA Jonesboro?
The center is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sundays.
Is KEDPLASMA Jonesboro open during COVID-19 lockdowns?
Yes, all BPL Plasma centers including KEDPLASMA Jonesboro remain open and are accepting plasma donations.
What types of plasma donation services does KEDPLASMA Jonesboro specialize in?
The center specializes in plasma collection, including convalescent plasma collection which is vital for certain therapies.
How can I contact KEDPLASMA Jonesboro?
You can reach them by phone at +1 870-934-9435 or email at jonesboro@bplgroup.com.
Where is KEDPLASMA Jonesboro located?
It is located at 2309A East Nettleton Avenue, Jonesboro, AR 72401, United States.
Are there other plasma donation centers near KEDPLASMA Jonesboro?
Yes, nearby places include bpL PLASMA and KEDPLASMA centers, both plasma donation sites that customers might visit.
What nearby amenities might a plasma donor visit before or after donating at KEDPLASMA Jonesboro?
Donors can visit Walgreens for pharmacy needs, The Vibe Lounge for relaxation, or enjoy a meal at Hong Kong Asian restaurant nearby.
Are there any nearby stores where I can shop after donating plasma?
Yes, options include TK's Beauty & More for cosmetics, Market Bliss boutique for clothing, and NEA Discount Mall for convenience shopping.
Does KEDPLASMA belong to a larger parent company?
Yes, BPL Plasma, including KEDPLASMA Jonesboro, is now part of Kedrion Biopharma.