KEDPLASMA Hot Springs

4.3
319 reviews

About

Blood BankBPL Plasma
At KEDPLASMA Hot Springs, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA Hot Springs
630 Malvern Avenue, Hot Springs, AR
71901, United States

Hours

Reviews

4.3
319 reviews
5 stars
225
4 stars
42
3 stars
17
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while some customers praise the friendliness and helpfulness of certain employees, others report rudeness and unprofessional behavior from specific staff members.

Wait Times

Many customers express frustration with long wait times and slow service, often citing understaffing as a contributing factor.

Facility Conditions

The facility is generally described as clean and well-maintained, but some customers have reported disorganization and issues with equipment.

Communication Issues

Customers frequently mention difficulties in reaching the business via phone and lack of timely responses to inquiries.
  • JH
    Joshua Hickman
    Jan 5, 2026
    1.0
    The workers are very rude
  • MM
    Mj
    Nov 18, 2025
    5.0
    Cameron is by far my favorite person and Nikki also
  • JH
    Joyce Hamilton
    Nov 11, 2025
    5.0
    Staff is friendly and it's a easy way to make a few extra dollars while helping others.
  • CE
    Cassandra Estrada
    Aug 30, 2025
    2.0
    I do like coming to donate it helps a lot I just think they need more people to work cause it is real slow sometimes be their for hours when line not even big but same they have a little staff and on other side hate to come donate after work im in a rush so I won’t have to miss the day sometimes I’ve been her 15 min before time they close and they have doors lock already today Saturday got here 2:48pm and door lock already I think if it closes at 3pm then lock doors at 3pm but other staffs are really nice just those two things..

Frequently Asked Questions About KEDPLASMA Hot Springs

Are you open during the COVID 19 lockdown?

Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today bplplasma.com/find-a-center

What is the main function of KEDPLASMA Hot Springs?

KEDPLASMA Hot Springs focuses on collecting and procuring high-quality plasma to be processed into life-saving therapies.