Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
397 reviews
5 stars
339
4 stars
14
3 stars4
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Emily and Bryan, for their friendliness, helpfulness, and professionalism.
Efficiency
Several reviews highlighted the quick service and minimal wait times for glasses and repairs.
Mixed Experiences
While most feedback was positive, there were notable complaints about rude staff and poor communication regarding orders.
Affordability
Customers appreciated the competitive pricing and value for money, especially compared to other providers.
Product Knowledge
Staff demonstrated strong knowledge about products and options, helping customers make informed decisions.
- LSLynn SimsDec 28, 20255.0Brianna was very nice and considerate. I was with my daughter and I had already picked my frames. Brianna took good care of me. We enjoyed talking with Brianna, she is sweet.
- CRChris RyanDec 27, 20255.0Excellent service by management and staff!
- CSCarla SuiterDec 19, 20255.0Dr. Daniel and his staff were great! Also, wait time was minimal.
- JKJames KellyDec 17, 20255.0The ultimate place to get glasses my technician was great and the receptionist was very helpful great job staff very pleased was very cost efficient in the mall at ft smiith ark sincerely jkelly
- JJJasonDec 5, 20255.0I just wanted to say Emily at lenscrafters is amazing I accidentally broke my glasses at work the wire part snapped and when I got there she got them from me and re strung them with new wire and nose pieces and re shaped them all for free!!! 10 out of 10 best place and service ever!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fort Smith offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands like Prada, Burberry, Versace, and Ray-Ban Meta. They also provide prescription wearable technology and accept most vision insurance plans.
What are the store hours for LensCrafters at 5111 Rogers Ave?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at the Fort Smith LensCrafters location?
You can schedule an eye exam online by visiting the LensCrafters scheduling link specific to this location at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0718&storeId=10851.
What payment options are available at LensCrafters in Fort Smith?
LensCrafters accepts multiple payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby stores where I can shop for clothing or shoes after visiting LensCrafters?
Yes, after your visit to LensCrafters at Central Mall, you can shop at nearby stores such as rue21, Life Uniform Fort Smith, Bin Shopn, Gurukicks, Shoe Dept. Encore, Champs Sports, Torrid, and American Eagle Outfitters.
Where can I grab a meal or snack near LensCrafters in Fort Smith?
Near LensCrafters at Central Mall, you have several dining options like Candy Craze for sweets, Garfield's Restaurant & Pub for a pub experience, and Charleys Philly Steaks for quick sandwiches.
Is there eyewear-related competition near LensCrafters in Fort Smith?
Yes, The Sunglass Shop is located nearby and also offers eyewear and optician services, providing options for fashion accessories including prescription glasses and sunglasses.
Does LensCrafters provide services for contact lens users?
LensCrafters provides contact lens fittings and evaluations, which include detailed eye measurements and are offered for both new and existing contact lens wearers. An additional fee applies for this service.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any eyewear you currently use such as glasses, sunglasses, or contact lenses, and any questions you have for the optometrist.