LensCrafters

4.7
232 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4201 N Shiloh Dr, Fayetteville, AR
72703-5180, United States

Hours

Reviews

4.7
232 reviews
5 stars
205
4 stars
7
3 stars
1
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and knowledgeable service, with specific mentions of employees like Trisha, Gabe, and Edison.

Quick Repairs

Many reviews highlighted the quick and efficient repair services provided, often completed within minutes and at no charge.

Product Selection

The store offers a wide range of glasses and frames, with customers appreciating the variety and quality available.

Positive Experiences

Overall, customers reported very positive experiences, often expressing a desire to return and recommending the store to others.

Insurance Handling

Several customers noted the staff's helpfulness in navigating insurance options and ensuring they received the best deals.
  • LS
    Lynley Sharum
    Oct 28, 2025
    5.0
    I don’t ever leave reviews, but I had to this time, because Trisha is the best!!! I bought both prescription glasses and sunglasses from her and it could not have been a better experience! She made sure I got the best deal possible, was very thorough and was so fun to work with! Can’t recommend enough!!!!
  • JJ
    John Jaros
    Oct 10, 2025
    5.0
    Dropped into the mall on 10/04 and stopped by this location. I had bent the frame and needed some help. A super nice lady took my glasses into the back and fixed them almost back to new. Put some new nose pads on because the old ones were digging in. All this in about 5 minutes. I wish I had gotten her name. Top notch customer service.
  • TS
    Terri Sullins
    Oct 3, 2025
    5.0
    James was great! I’ve never had a more positive experience getting glasses and it actually made me want more glasses!!!! Loved this experience!!
  • JC
    Jennifer Cole
    Sep 28, 2025
    5.0
    A screw came out of my eyeglasses, I went to lenscrafters and Trisha repaired my eyeglasses in just minutes for no charge So grateful for this space I'll be returning
  • AG
    Alex Galdo
    Sep 26, 2025
    5.0
    Grateful for Trisha and James during my visit today! Trisha helped me pick out the PERFECT pair of glasses and James fixed my broken pair so I have a back up!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.