LensCrafters

4.7
236 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4201 N Shiloh Dr, Fayetteville, AR
72703-5180, United States

Hours

Reviews

4.7
236 reviews
5 stars
209
4 stars
7
3 stars
1
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, with many customers highlighting specific employees like Trisha, Gabe, and James for their helpfulness and professionalism.

Quick Repairs

Customers frequently noted the quick and efficient repair services offered, often receiving immediate assistance for fixing glasses without charge.

Product Selection

The store was commended for its wide selection of frames and lenses, with many customers appreciating the variety and quality available.

Positive Atmosphere

Reviews reflected a friendly and welcoming atmosphere, with staff being described as personable and engaging, contributing to a pleasant shopping experience.

Insurance Handling

Several customers mentioned the staff's knowledge and assistance with navigating insurance options, ensuring they received the best benefits.
  • AB
    Alessandro Brogi
    Jan 1, 2026
    5.0
    Service Score: 5 Stars. Optician Trisha Bays was impeccable
  • JP
    Jennifer Parker
    Dec 20, 2025
    5.0
    I receive great service here every time! The opticians are excellent at their job, and the selection is nice! They are able to work within my budget, too, which is awesome!
  • SS
    scott southerly
    Dec 14, 2025
    5.0
    Lens Crafters is my go to for eyewear needs. New, repair, or just adjust, they got you covered.
  • LS
    Lynley Sharum
    Oct 28, 2025
    5.0
    I don’t ever leave reviews, but I had to this time, because Trisha is the best!!! I bought both prescription glasses and sunglasses from her and it could not have been a better experience! She made sure I got the best deal possible, was very thorough and was so fun to work with! Can’t recommend enough!!!!
  • JJ
    John Jaros
    Oct 10, 2025
    5.0
    Dropped into the mall on 10/04 and stopped by this location. I had bent the frame and needed some help. A super nice lady took my glasses into the back and fixed them almost back to new. Put some new nose pads on because the old ones were digging in. All this in about 5 minutes. I wish I had gotten her name. Top notch customer service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.