Kroger Pharmacy

Reviews

• SL

  Susan Long

  Feb 21, 2026
  5.0
  Brad, the pharmacist, provides excellent customer service and always takes the time to make sure I understand my medications and care. Takes time to listen to my needs. He genuinely cares about his customers and takes a personal interest in my satisfaction.
• TH

  Tyler Haley

  Nov 28, 2025
  2.0
  I don’t like leaving negative reviews but this pharmacy has failed many times to fill my daughter’s seizure medications in a timely manner leading to her missing doses on multiple occasions. We typically call her meds in 3+ days in advance and almost always end up having to wait in the store while they’re filled last minute (or told that it’s out of stock). If you’re just filling the one-off prescription here and there, go for it. But, if you have recurrent prescriptions that are critical to you or your family members health and wellbeing, find a different pharmacy.
• HR

  Hank Reardon

  Nov 26, 2025
  1.0
  I'm done with the Kroger pharmacy on Salem Rd. I had a prescription called in yesterday at 4:30 pm. I go there to pick it up today at 12:30 pm and was told it wasn't ready to come back after 2:00 pm. The prescription hadn't even been put in to be filled according to the lady behind the counter. If this was the first time that this has happened to me, I wouldn't be here leaving this review. This is almost every time. The other times that it hasn't been ready, they usually say come back in 20 minutes. This leads me to believe this is being done on purpose so people walk around the store and purchase items they wouldn't have purchased if their prescription was ready when they got there. Again, this is the last prescription I'm getting filled here. I'll be taking my prescriptions somewhere else. Edit: I went back at 5:30 pm and one of my prescriptions still was not ready. They had to manually count it out because they said their dispensing robot was malfunctioning. Twenty-five hours after my doctor called it in. I know I'm not the only one this is happening to. What's concerning is how many people this is happening to that can't go one day without taking their meds. Do better Kroger.
• JG

  James Guinee

  Aug 6, 2025
  5.0
  The pharmacists especially Marc and Letha are amazing Don’t go anywhere else
• DM

  Devin McLeod

  Jun 23, 2022
  1.0
  Slow and unfriendly. Came to the drive through to pick up a prescription a day after it was sent to them. 15 minute wait for a prepackaged medication. Came inside instead of burning gas. There were at least 5 people working there but apparently two cars in the drive through and a person at the counter was to much for these professionals. Finally get to the counter and there's that customer service on full display "birthday" and then they vanish for 5 minutes. I don't have time to waste with these people. Save yourself the headache and just go to a different pharmacy even if your shopping at the Kroger.