Northwest Medical Center - Bentonville, accredited by The Joint Commission, is a 128-bed acute care facility offering cardiac care. The women's center features maternity care suites with home-like comfort in The Family Birth Place, and they were first in the state of Arkansas to introduce the newest low intervention birthing options.. The Orthopedic and Spine Center - focusing on joint, muscle and bone injuries - has earned national accreditation from The Joint Commission for advanced total joint hip and knee surgery as well as spine surgery, the first in Arkansas to do so. The emergency department holds Chest Pain Center accreditation and is recognized by the Arkansas Department of Health as an Arkansas Stroke Ready Hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.