Pulse Premier Fitness - Benton

4.1
154 reviews

About

Fitness CenterGymWeight Training CenterTanning SalonSauna
Pulse Premier Fitness provides 24/7 gym access to personal training, weight training, cardio equipment, Infrared Sauna, and Hydro Massage chairs to the Benton, Arkansas area.

Details

  • Requires appointmentNot available
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Onsite servicesAvailable

Location

Pulse Premier Fitness - Benton
1214B Military Rd, Benton, AR
72015, United States

Hours

Reviews

4.1
154 reviews
5 stars
102
4 stars
18
3 stars
3
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many expressed frustration with poor communication and difficulties in canceling memberships.

Equipment Issues

Numerous reviews highlighted problems with broken or outdated equipment, leading to dissatisfaction among gym-goers.

Cleanliness

The gym is generally reported as clean, but there are complaints about maintenance and cleanliness standards not being consistently upheld.

Membership Practices

Several customers criticized the gym's contract practices, including hidden fees and challenges in canceling memberships.

Positive Atmosphere

Despite the issues, many reviews noted a friendly community and supportive environment, making it a good place for both beginners and experienced gym-goers.
  • BD
    brent dodds
    Nov 10, 2025
    5.0
    Has everything you want in a gym. Cardio, free weights and even a heavy bag for boxing/cardio. The best thing to me is 24 hour access so you can train no matter your schedule!!
  • JL
    Joshua Ledlow
    Oct 16, 2025
    1.0
    So I’m leaving a review to address the current situation I along with others have been placed in. I attended this gym for about a year, saw good progress, staff was friendly, great customer service etc. However, the equipment is simply not up to par. Not to mention they keep signs posted on the equipment that doesn’t work as a crutch and excuse to NEVER fix the equipment. I guess it’s alright considering if you were to attend the gym 12x a month your subscription would be reduced to $5 a month instead of $26. But is it worth it?? Absolutely not. Once you’ve had enough of this gym and try to cancel your subscription, THEY WILL NOT GIVE YOU A REFUND, BEWARE!!! I spoke to their customer service representative who told me a refund simply isn’t possible, and ON TOP OF THAT, THEY CHARGE YOU FOR CANCELLING YOUR MEMBERSHIP TOO!!! Anything to get their greedy hands on a couple more dollars. Terrible business practices. Avoid this gym if you know what’s good for you and have ANY sense of consciousness in your body.
  • MM
    Misty Myers
    Sep 18, 2025
    1.0
    Do yourself a favor and don’t join this place…they offer you a BS contract that they don’t honor but instead take your money every month…and when it’s time to cancel it’s a 2 week process with a 3rd party company that refuses to cancel the membership….this place is a joke
  • SS
    Shanna
    Aug 29, 2025
    1.0
    Please do yourself a favor and don’t pick this gym. If you get the contract to go 12 times and the scanner doesn’t work (my husband and I go together) they really just don’t care. It showed that I went 12 and he went 11 times even though we go together. I’ve had to call multiple times (never getting a call back after being promised multiple times) and I haven’t been mean but I’m just frustrated. They clearly do not care and offer no help whatsoever. The front desk staff have never been friendly and seem to be put off when you ask how many times you’ve been.
  • EG
    Emily Gammill
    Jun 16, 2025
    1.0
    I had a gym membership here for a little bit but then I switched gyms. I called to cancel my membership in December spoke to a lady in customer service who told me exactly that “my membership has been cancelled now and I won’t get anymore charges for the new year.” Well after I notice that my account had been getting charged still I called the office in Benton and they said they can’t do anything and won’t reimburse me my money but that I should call their billing and talk to them. I called them and was told that the worker I spoke too originally did not in fact cancel my membership as I asked but instead just left a comment stated “customer called at X time and canceled membership.” So my membership never got canceled as originally planned but I also never got my money back from the 3 months that it charged even though I had asked the main office in Benton and their billing regarding it. The gym itself isn’t that bad other then broke. Equipment but I definitely don’t recommend it because you could very well get screwed as I did.

Frequently Asked Questions About Pulse Premier Fitness - Benton

What are the operating hours of Pulse Premier Fitness - Benton?

Pulse Premier Fitness - Benton is open 24/7, providing round-the-clock access to its facilities.

Where is Pulse Premier Fitness - Benton located?

It is located at 1214B Military Rd, Benton, AR 72015, USA.