Business Details
About
Medical Clinic
Find high-quality, comprehensive and patient-centered health care at University Medical Center, with clinics in Tuscaloosa, Northport, Demopolis, Fayette, Carrollton and Livingston that serve residents throughout West Alabama. UMC in Tuscaloosa is situated on The University of Alabama campus and delivers to the public primary and specialized health care tailored to individual patient needs – from checkups, screenings and preventive care to chronic disease management to mental health care and support. Services are provided in family medicine, internal medicine, pediatrics, ob-gyn and other women’s health care, psychiatry, psychology, endocrinology, geriatrics, neurology and sports medicine. UMC in Tuscaloosa has on-site lab, X-ray and ultras
Location
University Medical Center Tuscaloosa
850 Peter Bryce Boulevard, Tuscaloosa, AL
35401, United States
Hours
Reviews
2.3
151 reviews
5 stars
40
4 stars
8
3 stars
4
2 stars
8
1 star
91
What are people saying?
AI-generated from recent customer reviews
Doctor Quality
Several customers praised specific doctors for their care and attentiveness, particularly Dr. Shenoy and Dr. Lavender.
Staff Rudeness
Numerous reviews highlighted unprofessional and rude behavior from front desk staff, leading to negative experiences for patients.
Communication Issues
Patients frequently reported difficulties in reaching the office by phone, with many stating calls went unanswered or were met with automated responses.
Long Wait Times
Many customers expressed frustration over excessive wait times for appointments and in the waiting room, often exceeding an hour.
Administrative Problems
There were consistent complaints about billing issues, lost paperwork, and poor organization within the clinic, impacting patient care.
- JMJessica M.Nov 10, 20253.0The doctors and in nurses are great in pediatrics. But why can't when you call a receptionist answer the call instead of the operators. I always have to wait for a call back just to speak to someone.
- ABAlthea BensonOct 17, 20255.0I love going there DR. Shanoy is the best
- JJJeremyAug 4, 20254.0I recently saw Dr. Watson at UMC. The day after I submitted my request to become a patient they called me back and I saw the Dr the same week. Dr Watson was caring and most of all LISTENED to my problems I was having. Even though I had to end up seeing a specialist I was really impressed just by her willingness to at least listen and at try to figure out what was wrong with me. All in all a positive experience.
- ABA c BrinyarkJul 28, 20251.0This place needs to close down cuz you cant never get anyone on the phone and when you do they are rude i went to go get my kids immunization cards for school and they are saying my kids was not caught up on shots and i know my kids was so they are trying to give my kids another round of shots they have already had i really think this place needs to be closed i wouldn't recommend anyone to go there
- KWKelsey WillisJul 7, 20251.0I have called over 5 times in the last month to get very important prescriptions refilled and have never gotten a call back, or the prescriptions refilled. It has been over a month I have been without ALL of my very important medications for my health and I am still just being sent to an automated message and have never heard back. This is the absolute worst experience I’ve ever had with a doctors office and it’s completely unacceptable. I will be transferring to a new primary care physician as soon as possible.
Frequently Asked Questions About University Medical Center Tuscaloosa
Do you offer nutrition therapy?
Thank you for your interest! Yes, we do. Please give us a call to learn more.
Where is University Medical Center Tuscaloosa located?
It is located at 850 Peter Bryce Boulevard, Tuscaloosa, AL 35401, United States.
What are the main hours of operation for University Medical Center Tuscaloosa?
The center is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on weekends.
Does University Medical Center Tuscaloosa offer nutrition therapy?
Yes, nutrition therapy is offered. Please call the center for more information.
What types of healthcare services does University Medical Center Tuscaloosa provide?
They offer comprehensive care including family medicine, internal medicine, pediatrics, ob-gyn, psychiatry, psychology, endocrinology, geriatrics, neurology, and sports medicine, along with onsite lab, X-ray and ultrasound services.
Can I find pediatric services at University Medical Center Tuscaloosa?
Yes, pediatric care is available as part of their comprehensive health services.
Which nearby educational health facilities are close to University Medical Center Tuscaloosa?
Nearby, you can find the UA Family Medicine Residency Program, Health Sciences Library, UA College of Community Health Sciences, and DCH School of Radiologic Technology, which offer various educational and health-related resources.
Are there pharmacies near University Medical Center Tuscaloosa for prescription needs?
Yes, The University of Alabama Student Health Center and Pharmacy and Rite Aid are close by for pharmacy and medical supply needs.
Where can I get coffee near University Medical Center Tuscaloosa?
Starbucks is located nearby if you want to grab coffee before or after your visit.
What transportation or nearby facilities can assist with getting to University Medical Center Tuscaloosa?
While specific transit stations are not listed, being on The University of Alabama campus means it is accessible and close to student services such as the Student Health Center and various campus buildings.
Is University Medical Center Tuscaloosa affiliated with any universities or colleges?
Yes, it is located on The University of Alabama campus and connected with university programs including the UA Family Medicine Residency Program and other health science institutions.