Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
506 reviews
5 stars
490
4 stars5
3 stars4
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting Katie's exceptional service.
Product Knowledge
Staff demonstrated strong knowledge about products and services, assisting customers in selecting the right frames and lenses.
Repair Services
Many reviews noted quick and free repairs for glasses, with staff going above and beyond to fix issues.
Atmosphere
The store was described as having a pleasant and welcoming atmosphere, making customers feel comfortable during their visits.
Communication Issues
Some customers reported miscommunication regarding insurance coverage and additional charges, leading to dissatisfaction.
- JSJill SutherlinNov 7, 20255.0Katrina was a lifesaver. Totally helped me with an emergency contact lens issue ad I was traveling out of town. She went above and beyond helping me and it made all of the difference w my travel situation. I cannot say enough good things about my experience w her.
- TMTonya Hill MitchellOct 31, 20255.0Dr. Cook is truly exceptional! From the moment I walked in, I was greeted by Katrina with excellent service and a friendly atmosphere. Dr. Cook takes time to explain everything clearly, offers practical advice that’s easy to follow, and genuinely listens to your concerns. He’s approachable, knowledgeable, and makes you feel completely at ease throughout the visit. It’s rare to find a doctor who combines expertise with such genuine care — highly recommend!
- CDCatherine DaviesOct 30, 20255.0A pleasant setting with very helpful employees who guided me in choosing a new frame, finding the best discount (in my case AAA), and helping me understand and choose the best form of "Transitions." I also learned about the new AI glasses and what they can do.
- KHKirsten HoganOct 26, 20255.0Myron was super helpful! I got my nose piece replaced and he tightened my other pair as well. Super accommodating and easy process. I only go to lenscrafters and this makes it easy to come back.
- MAMonica AdamsOct 8, 20253.0The eye glass selection was unmatched. However, the first employee that welcomed me in was nice, but mislead me. I asked if they took VSP insurance, and he told me yes. What he didn’t tell me was that it was out of network! So what that means is I had to pay almost double what I would have paid if I had used an in network optical. If I had been told that it was out of network and I still made the decision to order my glasses there, then that was on me. Aside from that, they had good customer service and fast turnaround time.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure quality eyecare.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What brands of eyeglasses are available at LensCrafters?
LensCrafters carries a wide range of designer brands such as Oakley, Brooks Brothers, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, DKNY, Armani Exchange, and more.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can conveniently schedule your eye exam appointment online through their scheduling link on LensCrafters' website.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for your eyewear purchases.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the operating hours of LensCrafters in Tuscaloosa?
LensCrafters is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 1:00 PM to 5:30 PM.
Where is LensCrafters located in Tuscaloosa?
LensCrafters is located at 1701 McFarland Blvd E, Ste 100, inside University Mall in Tuscaloosa, AL 35404-5827.
Are there dining options near LensCrafters at University Mall?
Yes, nearby dining options include Applebee's Grill + Bar, Chick-fil-A, American Deli, and Scroll Rolled Ice Cream, perfect for grabbing a meal before or after your visit.
Can I combine my visit to LensCrafters with other shopping nearby?
Absolutely, LensCrafters is near popular stores such as Spencer's, REEDS Jewelers, American Eagle Store, and Victoria’s Secret, making it convenient to shop for eyewear and fashion in one trip.
Are there wellness and beauty services near LensCrafters at University Mall?
Yes, you can find Relax Magic Massage, Head Start Hair Salon, Nail Studio, and Signature Nails nearby, which are great options to unwind or freshen up during your visit.