Eyemart Express

4.8
693 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
1800 McFarland Blvd E, Tuscaloosa, AL
35404, United States

Hours

Reviews

4.8
693 reviews
5 stars
612
4 stars
49
3 stars
7
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.

Customer Service

While many reviews highlighted excellent customer service, there were also complaints about poor service experiences, particularly regarding responsiveness and handling of issues.

Efficiency

The business is noted for its quick service, with many customers receiving their glasses in under an hour, although some experienced delays.

Product Quality

There were mixed reviews regarding the quality of glasses, with some customers satisfied while others reported issues with prescriptions and frame adjustments.
  • QB
    Qwuan Barron
    Dec 31, 2025
    5.0
    Staff excellent, experience excellent. Helped me and my daughter, she was thrilled they spent time with her and showed her around and let her experience being a valued customer (she’s 8).
  • GH
    Gabriel Holdeman
    Dec 30, 2025
    5.0
    This place is very efficient and nice people.
  • LC
    Lara Campbell
    Dec 28, 2025
    5.0
    Staff very friendly and helpful. That's why I keep going back. Thank you.
  • DB
    D Joe Barger
    Dec 17, 2025
    5.0
    Ms. Johnson, the general manager went above and beyond to help me out. Savannah was also another staff member that was so kind to deal with and went above and beyond. I will come back and buy more glasses. They are an outstanding dynamic team that puts the customers need first.
  • RH
    ronald henry
    Dec 17, 2025
    1.0
    The eye doctor is a total joke, he got my prescription wrong. I am 70 years old and he had my eyes getting better than they were last year. (Not possible)I have made 3 trips trying to get it right and still no luck. Tried to get my money back and was told that the exam was a personal service and could not get my money back. I have gotten another exam from someone else and the prescription is not even close. I would not recommend Dr. DuBose at all he had a chance to make this right but is still saying that his prescription is correct I cannot read at all with his prescription but can see well with my old glasses.

Frequently Asked Questions About Eyemart Express

What services does Eyemart Express in Tuscaloosa offer?

Eyemart Express offers a large selection of over 2,000 frames including designer brands and safety eyewear, same-day lens-making in their in-store lab for 90% of glasses, and everyday 2-pair specials on single and progressive vision lenses. They also provide prescription and non-prescription eyewear online with home delivery.

Where is Eyemart Express located in Tuscaloosa?

Eyemart Express is located at 1800 McFarland Blvd E, Suite 406, Tuscaloosa, AL 35404, USA.