Founded in 1969 and serving a seven-county area, Troy Regional operates under the direction of the Troy Hospital Health Care Authority Board and is licensed for 97 beds. It is fully accredited by the Joint Commission on Accreditation of Health Care Organizations.
In addition to providing emergency and acute care, Troy Regional offers pain management, surgical services, diagnostic imaging, a medical detox unit, a senior behavioral care unit, a center for infusion therapy, and a sleep disorders center.
Troy Regional also offers an extensive range of outpatient services, both diagnostic and for treatment, including orthopedics/sports medicine, women’s diagnostics, a wound care clinic with hyperbaric medicine, and a suboxone clinic.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.