This profile is uncertified and using publicly sourced data
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Business Details
About
Hospital
Baptist Health Citizens Hospital is equipped with 122 beds and over 350 professionals. Citizens Baptist Medical Center follows a patient-focused approach that helps ensure patients get immediate care they need, and also preventive care and education to help maintain the maximum level of health. Citizens Baptist Medical Center offers a full range of services to meet the diverse needs of patients including fast, life-saving response times for patients with chest pain or stroke symptoms; a patient-first approach to home health and hospice care; surgical services, including minimally invasive surgery; orthopedics, including rehabilitation; and psychiatric care.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.