Planet Fitness

4.5
818 reviews
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Business Details

1409 US Hwy 280, Phenix City, AL
36867, United States
(334) 384-9975
https://www.planetfitness.com/gyms/phenix-city-al
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About

Fitness CenterTanning SalonSpaGymPersonal TrainerPlanet Fitness
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1409 US Hwy 280, Phenix City, AL
36867, United States

Hours

Reviews

4.5
818 reviews
5 stars
617
4 stars
100
3 stars
46
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as clean and well-maintained, although some customers noted issues with specific areas like locker rooms and equipment.

Staff Performance

Staff are frequently described as friendly and helpful, with some standout trainers receiving high praise, though there are concerns about inconsistent customer service.

Equipment Issues

Several reviews mention broken or malfunctioning equipment, with some customers expressing frustration over the lack of timely repairs.

Atmosphere

The gym is often described as having a friendly and comfortable atmosphere, making it a popular choice for workouts.

Customer Service

While many customers appreciate the quick responses and assistance from staff, there are complaints about slow check-in processes and unhelpful staff during busy times.
  • AJ
    Aegon (Johnny)
    Nov 19, 2025
    5.0
    Clean, plenty of equipment, knowledgable staff.
  • MS
    Mandie Smith
    Nov 2, 2025
    5.0
    Friendly, comfortable atmosphere
  • DH
    dee housey
    Oct 27, 2025
    3.0
    Equipment stay break for over a month without fixing. Right now there’s 4 cables pop and no timeline in when there be fix with a host of other equipment got to do better.
  • TS
    Tamara Strauss
    Oct 6, 2025
    5.0
    I transferred my membership to this location. The staff are excellent. Eric is a fantastic trainer and understands my goals.
  • RS
    Rashon S
    Oct 2, 2025
    5.0
    Clean
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Frequently Asked Questions About Planet Fitness

What makes Planet Fitness in Phenix City a welcoming place to work out?

Planet Fitness offers a Judgement Free Zone® with best-in-class equipment, welcoming everyone to build strength at their own pace.

What are the operating hours for Planet Fitness in Phenix City?

The gym is open Monday from 5:00 AM to midnight, Tuesday to Thursday 24 hours, Friday until 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.