Question 1

Does EyeCare Associates offer Walk-In Eye Exams?

Accepted Answer

Yes! EyeCare Associates does have walk-in appointments available at select locations. We welcome you to stop in anytime. If you know which office you want to visit, feel free to call ahead to check availability. If we don’t have any available appointments for the day, we can still put you on a wait list to notify you should another patient cancel their appointment.

Question 2

How Do I Schedule an Appointment at EyeCare Associates?

Accepted Answer

We make it easy to schedule an eye exam online using our secure scheduling portal. You can also call your local office.

Question 3

I Need to Reschedule My Appointment. Can I Do That?

Accepted Answer

Absolutely! We understand things come up from time to time. If you know you will be unable to make your scheduled appointment, we ask that you notify us within 24 hours of your appointment time. If a same-day reschedule is required, we will work with you to find the next available appointment to fit your schedule. Please call your EyeCare Associates office to do so.

Question 4

What is EyeCare Associates’ Late Policy?

Accepted Answer

If a patient is more than 15 minutes late for their scheduled appointment, they may be asked to reschedule. We ask that all new patients arrive 15 minutes early to their scheduled appointment, and all returning patients arrive 10 minutes early. This ensures each patient has enough time to complete paperwork and update insurance or payment information.

Question 5

Which Insurances Does EyeCare Associates Accept?

Accepted Answer

In general, most EyeCare Associates offices accept United Healthcare, Blue Cross Blue Shield, VSP and Eyemed. However, not all locations or all doctors accept the same insurance plans. If you have a specific question about which insurance your doctor accepts or you don’t see your insurance on the list, please call your local EyeCare Associates office for more information.

Question 6

How Much Does an Eye Exam at EyeCare Associates Cost?

Accepted Answer

The cost of an eye exam at EyeCare Associates depends largely on your specific eye health needs. For example, getting glasses or contacts can add additional costs to your visit. Similarly, certain eye conditions requiring more specialized treatment can increase costs. Please call your local office to discuss costs for your specific needs.

Question 7

What is EyeCare Associates’s Eyeglass Frame Return Policy?

Accepted Answer

EyeCare Associates is dedicated to helping you find the right pair of glasses that fits your lifestyle perfectly. Each of our locations has a state-of-the-art optical lab to ensure you always get lenses that best meet your needs. That being said, we know things don’t always work out according to plan. If you wish to return your frames for any reason, please come back into the office. Our dedicated staff will help you find frames that are a better fit for your style.

Question 8

Does EyeCare Associates Offer Same-Day Eyeglasses?

Accepted Answer

EyeCare Associates does not offer same-day eyeglasses. Our locations each utilize a state-of-the-art optical lab to ensure each lens is crafted specifically to best meet your needs. While this produces better quality vision correction solutions, they take more time to make. Depending on the strength of your prescription and any selected optical add-ons (anti-glare, transition lenses, etc.), your lenses can take up to 10 business days to craft. It’s more than worth the wait!

Question 9

Can I bring outside prescriptions for glasses and contacts?

Accepted Answer

Absolutely! Our expert opticians can take outside prescriptions and fit you for glasses and contacts.

EyeCare Associates

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