East Alabama Medical Center, located in Opelika, Alabama, is the main hospital campus of East Alabama Health, and serves an 11-county area in east Alabama. East Alabama Medical Center is licensed for 314 general, acute care beds, and features a surgical center, an emergency department with designation as a Level III Trauma Center, a Level III NICU, a 10-bed cardiovascular intensive care unit, a 20-bed intensive care unit and various outpatient health services. East Alabama Medical Center also is home to an internal medicine residency program and a pharmacy residency program.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.