MainStreet Family Care

Reviews

• LS

  Lauren Stephenson

  Mar 1, 2026
  5.0
  Was in town for a baseball tournament and had to bring in my younger son and we were in and out. Very friendly! Great staff!
• OB

  Olivea Bostic

  Feb 23, 2026
  1.0
  Covid swab on my baby too high. I don’t recommend.
• KM

  Kijana Mitchell

  Feb 11, 2026
  5.0
  We had a great experience. This is a much needed alternative to long waiting periods at the ER. The staff was also very friendly and efficient! Highly recommend.
• JA

  Jake An

  Feb 9, 2026
  1.0
  Notice that 10 of last 11 reviews are 1 and 2 stars. Think about that. They have 2.6 Stars on Yelp. Just came back from there after 2 hours of waiting with not even an acknowledgement. Facility has no coffee cups, no toilet papers in toilet, and staff are laughing in the back but have no genuine care for the patients. They are behind a closed door, and it never opened up except for when a patient came out from being seen. There was an elderly couple who was also waiting, and a lady in for a job screening, and were all just forced to wait with no telling on how long the wait would be. Yes, it was on a Sunday, and yes, I understand that they also see kids at the practice, but... When I had arrived, there were 3 kids and 0 adults in the waiting area. 2 hours without anyone coming out to say 'oh there are 7 people in front of you' or even acknowledging that we are there. Their automated check in system tells you 'You may experience a few minutes of wait' but... not an hours. When a lady had an inquiry a rep opened the door, and I used that chance to ask 'how many people were ahead of me' and told that that I was planning on leaving if it was going to be too long. She got my name and went back, and must have forgot about the task, because I didn't hear back for another 8 minutes, which is when I decided to leave. They have the pre-register and automated check-in process, but it obviously does not operate based on actual availability/wait times as you're being forced to wait another hour afterwards. With all this being said... please at least check the bathrooms and refreshment area to make sure they are clean and that customers have access to the basic necessities. Thank you.
• JE

  Jamiah Ellis

  Feb 9, 2026
  1.0
  The service is SLOW for it be a urgent care , you have appointments set at certain times for you to be seen an hour or two later ! They call people in front of you it just ridiculous !