Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
824 reviews
5 stars
756
4 stars
20
3 stars3
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Chris, Ana, and David.
Repair Services
Customers appreciated the efficient and complimentary repair services provided for eyeglasses, highlighting the efforts of staff members like Valerie and David.
Wait Times
Several reviews noted long wait times for service, with some customers expressing frustration over delays and unresponsiveness.
Store Experience
The store environment was generally described as clean and inviting, contributing to a positive shopping experience.
Mixed Reviews
While many customers had excellent experiences, there were a few negative reviews regarding service inconsistencies and issues with order fulfillment.
- TTTenner TaxDec 26, 20255.0David helped me repair my frames and offered a free deep cleaning. I’ll definitely buy my next pair here!! D.T
- PPPumpgunholicDec 20, 20255.0Came in one of the employees David greated me nicely and assisted me right away. 10/10
- PKPhyllis KendrickDec 19, 20251.0Waited 90 minutes and never got Waited on
- DODalia King OfficialDec 7, 20255.0Nice people. Helped me very quickly. David is helping me. He is very helpful and nice guy
- LLLaJulietNov 9, 20255.0On November 8, 2025, I took a pair of my eyeglasses to Lens Crafter in order to see if they could repair the arm. The associate, Valerie looked at the eyeglasses and indicated she could repair them as they only needed screws replaced. The associate found screws she had wasn’t working. She indicated that her manager would be in later today and he would be able to find the appropriate screws to repair my eyeglasses. I left my eyeglasses and that evening Valerie contacted me and stated that her manager had repaired my eyeglasses. She stated there was no charge for the repair. I was very happy to have my eyeglasses repaired as they were a favorite pair. I just want to Thank the associate, Valerie and her manager for working diligently to assist me in repairing my eyeglasses. I was impressed with their professionalism and kindness at this store. Thanks again Lens Crafter for repairing my favorite pair of eyeglasses. I would give you all a score of one hundred as a result of excellent customer service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Eastdale Mall offer?
LensCrafters offers comprehensive eye exams, premium lenses including Transitions® and Blue-violet light filtering, prescription wearable technology, and a wide range of designer eyeglass brands.
Which designer brands can I find at LensCrafters in Montgomery?
You can find designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Polo, DKNY, Armani Exchange, and Sferoflex.
Does LensCrafters accept vision insurance plans, and if so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 1110 Eastdale Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Eastdale Mall?
You can schedule your eye exam online through the LensCrafters appointment site at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0251&storeId=10851.
What payment options are accepted at LensCrafters in Montgomery?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters at Eastdale Mall accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
Which nearby stores can I visit before or after my appointment at LensCrafters?
You can visit Bath & Body Works for beauty supplies, Spencer's for gifts and clothing, and Victoria's Secret for women's clothing and lingerie, all located near LensCrafters at Eastdale Mall.
Are there dining options near LensCrafters at Eastdale Mall?
Yes, nearby dining options include Otoro Hibachi for Asian cuisine, Charleys Cheesesteaks for sandwiches, Flames Grill for American food, and the Eastdale Mall Food Court for various quick meals.
What family-friendly attractions are near LensCrafters Eastdale Mall?
Chuck E. Cheese, an arcade and pizza restaurant, is located near LensCrafters, offering family-friendly entertainment and dining.