LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the friendly and helpful staff, particularly highlighting Simone and Reese for their exceptional service.
Professionalism
Reviews frequently noted the professionalism and knowledge of the staff, contributing to a smooth and pleasant experience.
Mixed Experiences
While most feedback was positive, some customers reported poor experiences, particularly regarding management and communication issues.
Quick Service
Customers appreciated the fast service for adjustments and repairs, often mentioning quick turnaround times.
SP
Shawn Polk
Jan 3, 2026
5.0
Reese was wonderful! Fixed the issue immediately! Thank you so much!
CM
Cody Mac
Dec 30, 2025
5.0
Going to LensCrafters was a great experience. Kim, the sales associate, made the entire process smooth and quick—and even had me laughing along the way. Everyone there was welcoming and genuinely helpful. I’ll definitely be back!
SB
Staffon Bunn
Dec 28, 2025
5.0
Simone was wonderful! She took good care of me.
NH
Nekea Hall
Dec 27, 2025
5.0
Shoutout to Reese at LensCrafters! She was EVERYTHING! Friendly, patient, knowledgeable, and made the whole experience smooth and stress-free. Top-tier customer service. I’ll definitely be back because of her!
TM
Tameka Murray
Dec 22, 2025
5.0
We had such a great experience picking out my teenage daughter’s first set of glasses as well as picking them up. Simone made both processes so smooth and easy for my daughter. She gave her advice and talked her through the process. We will definitely be back.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Bel Air Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
What brands of eyewear are available at LensCrafters?
They offer designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Bel Air Mall?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their reservation link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0225&storeId=10851.
Does LensCrafters at Bel Air Mall offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for eyewear and related products.
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby stores can I visit along with LensCrafters for eyewear shopping?
You can also visit nearby Sunglass Hut for additional eyewear options or Spectacle EyeCare for optometry services, both located near LensCrafters in Bel Air Mall.
Are there nearby dining options I can visit after my appointment at LensCrafters?
Yes, nearby dining options include TraePay’s Cafe for smoothies and casual meals, American Deli for fast food and chicken wings, and Charleys Cheesesteaks for sandwich lovers.
What are some nearby stores for fashion and accessories near LensCrafters?
Nearby you can explore Rainbow Shops, Dillard's, H&M, New York & Company, and The Shoppes at Bel Air for women's clothing, shoes, and fashion accessories.