Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
432 reviews
5 stars
391
4 stars6
3 stars3
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees like Reggie, Erin, and Dr. Taylor for their exceptional service.
Professionalism
Customers noted the professionalism and thoroughness of the staff, particularly during eye exams and consultations, contributing to a positive overall experience.
Product Quality
While many customers were satisfied with their glasses and adjustments, there were complaints regarding incorrect prescriptions and issues with glasses not being made correctly.
Mixed Experiences
Some reviews indicated dissatisfaction with customer service, particularly in handling complaints and issues, suggesting inconsistency in service quality.
- CGCarmen Yolanda Sanchez Gonzales3 days ago5.0Meena was so nice and patient with us, appreciate her service
- NMNorman MillerDec 29, 20255.0Great staff and very helpful
- LSLaura SpringerDec 26, 20255.0Best customer service the gentleman took extra good care of me with my disability. Respect and patience . Like old time great customer service . Dont use Bel air mall store . But airport store is the best . Thanks For the best yet .
- DBDanielle BradleyDec 22, 20255.0Meena was so helpful and kind. She made my experience effortless. Love when you are treated right!
- LLLaurynNov 30, 20251.0I was in town for a few days and my child had broken his glasses. They were unwearable but needed a simple fix. I went to Lens Crafters prepared to pay for the service, but they refused to even look at the glasses because I hadn’t purchased them there. I explained that I’m from out of town and my 8 year can’t see without his glasses but was told all they could do is sell me a new pair, which wouldn’t be available until well after I had left town. So if it were up to them, my son would’ve struggled the rest of the trip. I left and thankfully found humanity and compassion at the Visionary Optometrist and my son was able to SEE and enjoy his vacation.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer frames and sunglasses.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters on weekends?
LensCrafters is open from 9:00 AM to 5:30 PM on Saturdays and from 12:00 PM to 6:00 PM on Sundays.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online via the LensCrafters scheduling link provided on their website or appointment page.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payments.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
How can I find LensCrafters near Advance America in Mobile, AL?
LensCrafters is located at 4027 Airport Blvd, Mobile, AL, near Advance America, making it easy to visit both locations when running errands in the area.
Are there beauty salons near LensCrafters on Airport Boulevard?
Yes, there are several beauty salons nearby including Sola Salon Studios, Nail Freakz Studio, and Vain Attractions - Cosmetology & Microblading, perfect for combining your eyewear visit with a beauty appointment.
Can I visit a Sprint Store near LensCrafters for electronics while in Mobile, AL?
Yes, there is a Sprint Store nearby LensCrafters on Airport Boulevard, so you can conveniently shop for electronics during your visit to the area.