American Family Care Festival Centre

Reviews

• WB

  Will Baughn

  Mar 18, 2026
  1.0
  An hour and a half wait with no one ahead of me.
• KP

  Kelsey Paulson

  Mar 12, 2026
  1.0
  Do not go here. I came here for a very easily diagnosed problem and I sat for 3 hours with 1 other patient in the waiting room. No dr, only 2 nurses (who were very nice) and 1 NP. NP spent 30 seconds telling me what i knew i had and that i got meds submitted. No discussion on cause or anything. Will literally never come back nor will I recommend anyone goes here.
• FK

  F. Daniel Kent

  Mar 7, 2026
  2.0
  The staff were friendly but when it came time to call in our prescription, it was sent to the wrong place despite my directly asking them to correct the error before leaving the office. When we got to the pharmacy we were informed the prescription was not there and we got a text from the incorrect pharmacy saying it was there. We called the office back and asked them to send it to the correct pharmacy and tge receptionist was a little rude and insisted it was sent to the correct place despute the face we were in the pharmacy and they assured us they did not have it. Very unprofessional.
• WS

  William Singleton

  Mar 4, 2026
  1.0
  Very unprofessional and they have no sense of urgency. Took over an hour for an drug test with a near empty waiting room.
• BM

  Benterah Morton

  Feb 27, 2026
  3.0
  I went to urgent care dizzy with severe headache and nausea. The check in process was simple. I was called to the back within 40 minutes. Once I got in back I waited three hours to be seen by the practitioner. Then I was told I should go to the emergency room. It would have been better to send me to the Emergency Room as soon as the symptoms were triaged. I would not recommend this provider for the amount of time I spent in the room waiting to be seen. Three hours is way too much time to spend with minimal check ins from the staff. The place was clean, the staff friendly, the wait time was ridiculous.