Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
223 reviews
5 stars
199
4 stars
4
3 stars3
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Janet, Sonia, and Karen, received high praise for their friendly, helpful, and professional service, often going above and beyond to assist customers.
Repair Services
Many customers appreciated the quick and free repair services offered for glasses, highlighting the staff's willingness to help even with items not purchased at the store.
Mixed Experiences
While most reviews were positive, some customers reported issues with appointment cancellations and dissatisfaction with the lab's handling of prescriptions, indicating inconsistency in service.
Knowledgeable Staff
Customers frequently noted the staff's expertise in eyewear and insurance, contributing to a positive shopping experience.
- CMChristina McCree3 days ago5.0The entire staff at the LensCrafters in the Parkway Place Mall are awesome! A special shout out to Janet who went above and beyond to help my husband and I pick out frames yesterday. She was so friendly, helpful, and patient with us to find the perfect frames. We'll definitely be going back to this location in the future. Thanks so much!
- TSTwila SchneiderJan 4, 20265.0Karen is always courteous and helpful. She is very knowledgeable about the products and what I need.
- DODebbie OstrowskiJan 4, 20265.0Went to Lescrafters at Parkway Place Mall. Sonia was extremely helpful. My mom who's in the hospital broke her glasses. I went there and Sonia didn't hesitate to help me. She fixed her glasses with a smile and didn't even charge me. Just told me to have a nice day. Thank you Sonia.
- DRDiana RicheyDec 26, 20253.0Haley gets one star and Janet gets five. Haley was unfriendly, impatient, and rude. Janet stepped in to help us deal with Haley. We needed that, because we were ready to walk out. Thanks to Janet, again, for taking good care of us.
- LWL WDec 23, 20255.0Every time I visit LensCrafters, I am immediately greeted by a warm and kind assistant, which always makes the experience pleasant from the start. I would especially like to recognize Sonia, who went above and beyond to ensure all of my needs were met. Her attentiveness, professionalism, and genuine care made me feel truly valued as a customer. I was very happy and appreciative of the service I received. I highly recommend LensCrafters at Parkway City Mall for all of your eyewear needs.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Huntsville offer?
LensCrafters in Huntsville offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear can I find at LensCrafters?
You can find designer eyewear brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tiffany & Co., and many others at LensCrafters.
What are the store hours for LensCrafters at Parkway Place in Huntsville?
The store is open Monday to Wednesday from 9:30 AM to 7:00 PM, Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for the LensCrafters location in Huntsville?
Yes, you can schedule your eye exam online through LensCrafters' appointment link specific to the Huntsville location.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup service at this location.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby optometrists close to LensCrafters in Parkway Place?
Yes, Luminous EyeCare is an optometrist located nearby, which you may visit for additional eye care services.
What other stores are near LensCrafters at Parkway Place that I might visit?
Nearby stores include Men's Wearhouse for men's clothing, KAY Jewelers for jewelry, and Chacos and Tradehome Shoes for footwear, offering you options to shop for apparel and accessories before or after your visit to LensCrafters.
Are there places to eat near LensCrafters in Parkway Place?
Yes, you can enjoy dining nearby at places such as Carrabba's Italian Grill, Great American Cookies, and Yolo Rollo for ice cream and desserts.