LensCrafters

4.6
357 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6886 Governors West NW, Huntsville, AL
35806, United States

Hours

Reviews

4.6
357 reviews
5 stars
303
4 stars
13
3 stars
8
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their visits.

Staff Performance

Specific employees, particularly Ashley, Dalton, and Frey, received numerous commendations for their exceptional service and assistance.

Efficiency

Several reviews highlighted the quick turnaround for glasses repairs and the overall efficiency of the service provided.

Communication Issues

Some customers reported poor communication regarding appointments and order statuses, leading to frustration.

Mixed Experiences

While many had positive experiences, a few customers expressed dissatisfaction with specific interactions and service quality.
  • JS
    Jeremy S
    Nov 17, 2025
    5.0
    Came in to fix my glasses, fast, and pleasant staff.
  • KC
    Kyle Crabtree
    Nov 10, 2025
    5.0
    Went to a lot of places to try to get a screw put in my sunglasses that had fallen out and nobody could do it. LensCrafters in and out in 5 minutes.
  • RV
    Rebekah Verge
    Nov 5, 2025
    5.0
    They were able to fix my sunglasses perfectly! So happy with my experience, thank you so much!
  • LC
    Larry Crocker
    Nov 3, 2025
    1.0
    Looks like my post was removed! No way to call the eye doctor is unacceptable! I will stop leaving negatives once the doctor calls me about my prescription. Been waiting for weeks now!!!
  • AG
    Antonio Grant
    Oct 22, 2025
    5.0
    Had a fantastic experience at LensCrafters recently! Matt was extremely nice and helpful—he quickly took care of my glasses repair at no charge and had them ready in less than 30 minutes. The service was efficient, friendly, and professional from start to finish. Highly recommend this location.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.