Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
366 reviews
5 stars
312
4 stars
13
3 stars
8
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Ashley, Frey, and Dalton.
Repair Services
Customers appreciated the quick and effective repair services for glasses and sunglasses, often noting the efficiency and skill of the staff.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor communication and organization, particularly regarding online orders and prescription management.
Product Selection
The store received positive feedback for its wide selection of frames and quality products, with many customers expressing satisfaction with their purchases.
- TKTony KirkDec 30, 20255.0Great experience with Frey. She helped me and showed very great customer service. This is the best LensCrafters location. I always feel welcomed.
- EWEmma WheelerDec 30, 20255.0We stopped in to see if they could fix a pair of Costa sunglasses that had a broken arm piece. While they weren't able to completely fix them, they did glue and heat shrink the broken piece back together so that the glasses are useable until we can find a more permanent solution. The staff (especially Jason who “bandaged” the glasses) was very kind and accommodating!
- CSCarl SalazarDec 15, 20255.0Dalton was very professional and courteous. He knows his business and was able to fix my glasses even tho they were broken and smashed. I'm glad I stopped into LensCrafters today.
- JSJeremy SailorsDec 8, 20255.0I feel like it’s hard to have a bad experience with a glasses store, but I have in the past. Thankfully LensCrafters is unproblematic (outside occasional slow delivery times but they can’t control that). LensCrafters is always one of the best places to go, especially if you got that good insurance like Eyemed. If you got eyemed? Son, go get some Versace or Gucci frames. The people are friendly and will genuinely talk to you like an equal. Dr. Collins is just the best, seriously, she’ll get you taken care of. If you need good glasses that will last you for a long time, I recommend hitting up LensCrafters.
- NNNettyDec 5, 20251.0I ordered glasses online to pickup in store, thinking that this would be safe and easy. I received an email stating my glasses and cleaning kit were delivered on Nov 26. I went to pickup to see that my ordered was not ready for pickup, only the cleaning kit. After reviewing all emails that directed me to LensCrafters they couldn’t be any less concerned about my item that seemed either lost or stolen by them. I was told they don’t do inventory check on online orders giving room for error and unsatisfactory customer service. I was told they are only a pickup hun from the manager and that pretty much there’s nothing they couldn’t do, even though it was delivered to their store. The only compassionate person that was there was Pat. I have called and gone by there almost every day since UPS has delivered my item to see if there’s good news in my where about for my glasses. I really feel like a scam has been done on me, because I don’t have my glasses, LensCrafters not taking responsibility and not doing there do diligence to even ask the driver or have inventory control in place before calling customers to say order is ready for pickup when clearly mine was not. I’m very disappointed and have had the worst experience with Bridgestreet LensCrafters. They don’t care and I won’t ever get anything delivered here again. I hope someone takes accountability, it’s Christmas and it’s just not right that this is handled like this .
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Huntsville offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, as well as a wide range of designer eyewear brands.
Which designer eyewear brands are available at this LensCrafters location?
You can find brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more at this LensCrafters.
Does LensCrafters accept vision insurance, and if so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the operating hours for LensCrafters at 6886 Governors West NW, Huntsville?
LensCrafters is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does this LensCrafters location offer in-store pickup service?
Yes, this LensCrafters location offers in-store pickup service for your convenience.
How can I schedule an eye exam appointment with LensCrafters in Huntsville?
You can schedule your eye exam online through LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0753&storeId=10851.
Are there any nearby optometrists to LensCrafters at Bridge Street Town Centre?
Yes, Dr. Jacquelyn Collins is a nearby optometrist located close to LensCrafters, providing additional eye care options in the area.
What dining options are near LensCrafters where I can eat before or after my visit?
Nearby dining includes Panera Bread for cafe and bakery items, Dickey's Barbecue Pit, Bravo Italian Kitchen, BRAVO Cucina Italiana Huntsville, Pardon My Cheesesteak, Mr. Beast Burger, Mariah's Cookies, Guy Fieri's Flavortown Kitchen, and BJ's Restaurant & Brewhouse.
Are there retail stores near LensCrafters for additional shopping opportunities?
Yes, nearby retail stores include AT&T Store, Mattress Firm, Bed Bath & Beyond, Toys"R"Us, Spirit Halloween, DSW Designer Shoe Warehouse, and Belk for clothing and department store needs.
What hotels and accommodation options are near LensCrafters in Huntsville?
Nearby accommodations include Home2 Suites by Hilton Huntsville/Research Park and Hyatt Place Huntsville Research Park, ideal for visitors needing a place to stay.