LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The staff consistently received praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Professionalism
Customers noted the professionalism of the staff, particularly mentioning the doctors and sales representatives for their attentiveness and care.
Product Quality
While many customers were satisfied with their glasses and the adjustments made, there were some complaints regarding issues with prescriptions and fitting.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing a desire to return and recommend the location to others.
CC
Cristina Correa
4 days ago
5.0
Everyone was fantastic and very helpful. I have an astigmatism and to my surprise, my glasses arrived earlier than expected. Very satisfied!
PM
Prince Mongo
Jan 4, 2026
1.0
Not open during business hours posted
CI
Carolyn Irving
Dec 31, 2025
5.0
The store staff was exceedingly helpful in helping me in my search for a pair of glasses that are comfortable and meet my needs following cataract surgery. They were so helpful in answering all my questions and sharing their knowledge about eye glasses.
JC
Jennifer Collum
Dec 16, 2025
5.0
Noah was ABSOLUTELY SPECTACULAR!!!!! Please EVERYONE STOP BY LENS CRAFTERS FOR A BEAUTIFUL SEAMLESS TRANSACTION!
SH
Shanda Harlow
Dec 5, 2025
5.0
I had gone everywhere to get my sunglasses fixed with no luck! Finally, Lenscrafters in the Riverchase Galleria repaired!! Great customer service!!!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and prescription wearable technology.
Which designer brands can I find at LensCrafters in Hoover?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., Ralph Lauren, and more.
What are the store hours for LensCrafters at Riverchase Galleria?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I use vision insurance at LensCrafters? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Does LensCrafters offer contact lens exams?
Yes, LensCrafters provides contact lens exams which include a comprehensive eye exam and additional fitting and evaluation to determine the right lenses for you. There is an additional fee for the contact lens fitting.
How can I schedule an eye exam at LensCrafters Hoover location?
You can schedule your eye exam online through the LensCrafters scheduling link provided on their website or visit their Riverchase Galleria store in Hoover.
Where is LensCrafters located in Hoover?
LensCrafters is located at 2000 Riverchase Galleria, Ste 299D, Hoover, AL 35244-2318 inside the Riverchase Galleria mall.
Are there any popular dessert places near LensCrafters at Riverchase Galleria?
Yes, nearby dessert places include Sweet Station and Sweet E's Delectables where you can enjoy treats before or after your eye care visit.
What shopping options are available near LensCrafters in Riverchase Galleria?
Near LensCrafters you can find various stores such as Champs Sports, Bath & Body Works, Aeropostale, Journeys, Forever 21, and Build-A-Bear Workshop for a wide shopping experience.
Where can I grab a meal or snack near the LensCrafters Hoover store?
You can visit Smoothie King for health-conscious snacks or enjoy dining at Dave & Buster's American restaurant and bar inside Riverchase Galleria.