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LensCrafters

4.8
(497 reviews)

Business Details

2000 Riverchase Galleria, Hoover, AL
35244-2318, United States
(205) 985-0014

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2000 Riverchase Galleria, Hoover, AL
35244-2318, United States

Hours

Reviews

4.8
497 reviews
5 stars
468
4 stars
7
3 stars
1
2 stars
3
1 star
18
  • JH
    John Hadder
    2 days ago
    5.0
    Great Service with a smile!
  • MM
    Marteus Miller
    6 days ago
    5.0
    Great Experience! Everyone was friendly, professional, and knowledgeable. Everyone we encounter had a smile on their face and ready to help! Perfect staff and perfect visit!
  • RR
    Rich Rich
    Mar 1, 2026
    5.0
    Rye was awesome and I felt like a VIP. No exam, but she was welcoming and very knowledgeable
  • CB
    Cindy Bynum
    Feb 23, 2026
    2.0
    My husband uses LensCrafters every year and kept recommending I go there for eyewear instead of my doctor’s office because it would be cheaper. Unfortunately, my experience was disappointing. Initially, everything seemed fine. The sales associate was kind, helped me choose frames, and explained my options. I placed my order, but things quickly went downhill. First, the price was steep for what I needed, despite being told the lenses would be 50% off with frame purchase. The following week, I received a call saying my glasses were ready and that I should bring my frames in so the lenses could be installed — even though I had purchased the frames there. When I arrived, the same confusion happened again, including with the associate who sold me the glasses. I was told they weren’t ready and that someone would follow up. This pattern continued. I made multiple trips and calls over a 1–2 week span due to errors with my order, including incorrect lenses and missing prescription details. Each time, there was confusion, and staff didn’t seem to remember previous interactions despite repeated communication. Eventually, I received my glasses, but by that point I was so frustrated that I accepted them and moved on, even though I don’t love them. I wouldn’t recommend this location. It may have just been my experience, but the process felt unprofessional and caused me to lose trust. I won’t be returning.
  • SS
    Scott Snodsmith
    Feb 20, 2026
    5.0
    Dale did an amazing job repairing my glasses on vacation and he fixed my glasses. Awesome team

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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