Pearle Vision

4.4
208 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Gardendale provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
655 Fields Town Road, Gardendale, AL
35071, United States

Hours

Reviews

4.4
208 reviews
5 stars
167
4 stars
8
3 stars
2
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is overwhelmingly positive, with many customers praising the attentive and professional service.

Appointment Issues

Several customers reported difficulties with scheduling, including unreturned calls and long wait times for appointments and glasses.

Quality of Care

Many reviews highlight the thoroughness and knowledge of the doctors, with positive remarks about the quality of eye exams and patient care.

Product Availability

Customers expressed frustration over delays in receiving glasses and issues with incorrect prescriptions, indicating a need for better inventory and order management.

Pricing Concerns

Some reviews mention dissatisfaction with pricing and unexpected charges, particularly regarding insurance coverage and upselling during visits.
  • RM
    Roberta Maxey
    Nov 6, 2025
    5.0
    The doctor said staff were very helpful on addressing the needs of my husband's eye care. I would definitely recommend this group
  • ME
    melissa Earnest
    Oct 17, 2025
    1.0
    I had a very bad experience at this Pearle vision. The girl at the front desk is very rude very rude and it seemed like they had time to help anybody and I’ve called them back several times about my contacts and no one will answer the phone or not if I get up voice message, they will not return my call. I will never go there again.
  • KB
    Kel Bo
    Oct 9, 2025
    5.0
    From the moment I walked in, I was treated with patience and understanding. The doctor was fantastic, very energetic and easy to talk to. The tech was amazing helping me find new frames, as I am very picky. She never complained, not once. She also got me a FANTASTIC deal. I highly recommend, it's a pleasant experience!
  • MH
    Michael Hyde
    Oct 3, 2025
    5.0
    Dr. Ghobriel was fantastic. Kind, knowledgeable and thorough. She clearly loves her job and cares about patients.
  • TR
    TREVOR ROSS
    Sep 29, 2025
    5.0
    Overall a very pleasant visit and they could not do enough for me.

Frequently Asked Questions About Pearle Vision

What types of eye care services does Pearle Vision in Gardendale offer?

Pearle Vision offers eye examinations and Optomap retinal exams, with specialties including prescription eyewear and digital retinal photos.

Which designer eyewear brands are available at Pearle Vision Gardendale?

Available brands include Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and others.