LensCrafters

Reviews

• DD

  Dennis

  1 day ago
  5.0
  Angelle was awesome—truly the textbook definition of a perfect customer service experience. She handled everything quickly and smoothly, with a great attitude the entire time. Super helpful and genuinely cared about making sure I was taken care of.
• LS

  LA S

  4 days ago
  5.0
  The foley Outlet Mall store is the best. Travis is super knowledgeable and extremely helpful. He gets your order exactly correct, very efficient and always knows the product.
• JJ

  Jackson

  Mar 28, 2026
  1.0
  Ive brought back my glasses once already and am going to have to bring them back again because the same problem is still happening even though i changed the material of the lenses and go ride of the blue light film stuff.
• SN

  Sal N

  Mar 27, 2026
  1.0
  Terrible and will never buy from them again I bought prescription glasses from this establishment - frame is a ray ban . After I received the glasses , the handles were super loose , I went back to the store and they said oh we will just tighten the screws. Ok , sounds like an easy fix. 3 days later, the handles are super loose again. I went back 3 more times over a period of a month and not once did they mention a 30 day replacement. Eventually , I got fed up, it was day 37 after I bought the glasses and asked them to replace the frame. They point at a sign that says 30 days to replace. So they made me go back and forth so many times until the 30 days were done so they can tell me I’m out of luck. The glasses were several hundred dollars and the workmanship is terrible. They did tell me to call Ray ban warranty - thanks a lot. How about you stand behind your product and not wait until after 30 days to tell me no return. They could have told me you know, since you have been here so many times let’s make it right and replace the frame. Now trying to deal with warranty who want me to send them the frame with no lenses ! Sure sounds like my specialty at home to take lenses off. Lens crafters Foley is not the place to go. Save your money and go to Terrazza up the road.
• PW

  Paula W

  Mar 25, 2026
  5.0
  Dr. Cook with Friendly Eyes is knowledgeable and thorough. His receptionist is warm and friendly. I will continue to be a patient, definitely recommend! Victoria at LensCrafters made ordering my new glasses a breeze! She answered all of my questions and was very accommodating.

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