Planet Fitness

4.4
285 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
175 Baldwin Square, Fairhope, AL
36532, United States

Hours

Reviews

4.4
285 reviews
5 stars
215
4 stars
31
3 stars
11
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with staff actively maintaining hygiene and cleanliness throughout the facility.

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, although some noted issues with management and professionalism.

Membership Issues

Several reviews highlighted frustrations with the membership cancellation process and billing practices, indicating a need for improvement in customer service regarding these matters.

Operating Hours

Customers expressed dissatisfaction with the gym's limited hours, particularly on weekends, and requested a return to 24/7 operations.

Equipment Availability

While many appreciated the variety of equipment, there were complaints about broken machines and the need for better maintenance.
  • BT
    bailey taylor
    1 day ago
    4.0
    Definitely the best all-around gym in daphne. My only complaint is that they close at 7pm on weekends. Thats ridiculous to me
  • LW
    Leland Wood
    Sep 26, 2025
    4.0
    Please open back up 24/7 I'm so tired of not being able to go because y'all close at 9 on a Friday for some reason. makes me want to change to a real 24hr gym. yall were 24/7 before covid. That's shits over now. C'mon.
  • SS
    Seana Salter
    Sep 7, 2025
    1.0
    Would give 0 if i could this store refuses to cancel my membership after I moved out of state. Even after I wrote a letter LAST YEAR since you can’t cancel over the phone from your app or another store. Made several calls and complaints had to block them from my bank account and now they keep adding dues to my balance every single month. This place is a joke. I haven’t been in YEARS
  • TC
    Tiffani Crawford
    Aug 1, 2025
    3.0
    It was decent. It was mostly clean. The clubs I have been to in the past have lockers you set your own code to. If it needed a lock they would provide you one if you didn't have your own. This one had neither. They are still on paper format to check-in for black card amenities, so there is NO information privacy. There were not enough cleaning ssupplies/stations near the equipment.
  • JB
    john box
    Jul 22, 2025
    1.0
    They act nice but when you try to cancel the contract they keep charging you monthly fees then mock you. They made me cry in frustration. Having other customers laugh with the management and false accusations of cussing. I almost said a cussword.

Frequently Asked Questions About Planet Fitness

What is the mission or belief of Planet Fitness in Fairhope, AL?

Planet Fitness believes in being a welcoming space where everyone can build strength at their own pace in a Judgement Free Zone®. They emphasize that all members are strong in their own way.

What are the operating hours for Planet Fitness Fairhope?

Planet Fitness Fairhope is open 24 hours from Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.