Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead provides in-home, non-medical care for seniors such as Alzheimer's/Dementia Care, Mobility Assistance, Personal Care, Transportation, Meal Preparation, Light Housekeeping, Medication Reminders. Our motto is "Seniors are the heart of everything we do, and we want to help them look forward to the rest of their lives."
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.3
21 reviews
5 stars
17
4 stars0
3 stars0
2 stars
1
1 star
3
- SASydney Alan4 days ago5.0Great place for resources on dementia and caregiving. The support here makes a real difference, and I especially appreciate the welcoming energy from the office manager, Muriel, she always goes above and beyond to help families and caregivers feel confident and supported .
- CWCandice WynterAug 28, 20251.0Setting up the service was difficult. At first the sitter was lazy after reporting her instead of replacing her they kept the very unprofessional and resentful sitter Cherry in my home who was too invested in my love life, career and our family. She pretended to have a sinus infection to ignore us when it was convenient. She gave both of us a lot of attitude and she was also super intrusive. She kept telling me I was having a anxiety attack while I was about to have a seizure. Her lack of regard for my health issues, my peace and privacy as a remote worker and the false allegation of elder abuse I would never use this service again. When I called today Michelle told me this company never had a complaint but I can clearly see 2 other complaints in the reviews. I feel bad for anyone who really need help and has to rely on this service. It's only $28 an hour to get a sitter with this company and a CNA typically gets paid around $13 and hour in Alabama. Shop around for people who actually respect you and your parents.
- JMJoAnn McCaffreyMar 7, 20255.0We have been exceptionally pleased with the care given to my husband and I over the past two years. The care givers are compassionate, attentive to the needs of my husband and home, and family-oriented in their approach. Caregivers have offered excellent care in making sure that my husband's medical needs were met, such as making sure his medication is taken on time and offering assistance as he moves around the house -- he has Parkinson's and needs assistance with balance and movement. When there have been a few hiccups along the way, the office staff has reached out to make sure shifts were covered and have scheduled back-up caregivers with the same exceptional care. I am most pleased with the ability to have Home Instead take on the responsibilities that I would have had to do if hiring privately, like hiring and training, covering shifts when caregivers have needs of their own, and paperwork to track taxes, social security, etc. for each caregiver. They have been a God-send to us during a time when stress has been at its highest level. There has been conscious effort by the administrative staff to ensure that there is a good fit between us and the caregivers. All concerned have worked with us when we have reached out with a concern or need. I highly recommend them to meet senior care needs.
- SHSandra HayesSep 12, 20185.0I am so thankful for the compassion the caregivers and staff atHome Instead provide for my cousin. I appreciate the training they receive in understanding the illness and conditions of dementia. She exercises of course when she feels like it and wants too, they take her to her favorite places, one is Wendy's for a frosty. They play dominoes and bingo it's funny when they tell me she's playing her type of bingo . I couldn't ask for a better staff or caregivers than the ones I have right now. Just hope they're all around if I need them one day. 😊
Frequently Asked Questions About Home Instead
What types of senior care services does Home Instead provide?
Home Instead offers in-home, non-medical care for seniors including Alzheimer’s/Dementia Care, Mobility Assistance, Personal Care, Transportation, Meal Preparation, Light Housekeeping, and Medication Reminders.
What are the operating hours of Home Instead in Dothan, AL?
Home Instead operates 24 hours a day, 7 days a week, providing continuous care and support.
What payment options are accepted at Home Instead?
Home Instead accepts payments via American Express, Check, Discover, and Visa.
Is Home Instead accessible for individuals with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms as well as unisex restroom facilities to accommodate all clients.
Where is Home Instead located in Dothan, AL?
Home Instead is located at 1231 W Main St, Dothan, AL 36301, USA.
Which counties does Home Instead serve in Alabama?
Home Instead serves Dale County, Coffee County, and Houston County in Alabama.
Can clients book Home Instead services online?
Yes, clients can make reservations through Home Instead's online reservation link provided on their website.
What nearby financial institutions can I visit when coming to Home Instead?
Nearby banks include BankPlus, Wells Fargo, and WELLS FARGO BANK, which may be useful for handling financial matters before or after your visit.
Are there convenient places for shipping or courier services near Home Instead?
Yes, there is a UPS Access Point location close to Home Instead for courier and delivery services, as well as USPS postal services nearby.
What local amenities or services are nearby that clients might find useful when visiting Home Instead?
Nearby amenities include CVS Pharmacy for medical supplies, Redbox kiosks for entertainment rentals, and several real estate agents like Prudential Showcase Properties and Landmark Real Estate.