The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff for their knowledge, friendliness, and attentiveness, with many highlighting individual specialists like Faith and Ervin for their exceptional service.
Product Effectiveness
Many reviews noted significant relief from foot pain and discomfort after using the arch supports, with several customers expressing satisfaction with the results.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices of the products, feeling that they were overpriced or that the sales tactics were aggressive.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including feeling ignored or pressured to purchase.
BS
Bryan Stancil
1 day ago
5.0
Feet do not hurt anymore!
AM
Artavia Matthews
3 days ago
5.0
Great experience visiting the Good Feet location in the Summit. Daniel was very professional and knowledgeable. I would definitely recommend.
BC
Barry Alan Cherry
Jan 5, 2026
5.0
From the moment we walked in we were taken care of. Explained the whole process then sized my feet made impressions and let me try the insoles and explained each level.
Great Customer Service! Richard was knowledgeable and helpful. So far everything is going good for me and my feet appreciate the insoles. Thank You!
CJ
Charlie Jefferson
Dec 12, 2025
5.0
Yes! Faith was such a pleasant Arch Support Specialist. Very helpful and patient, I felt relief from my knee pain immediately - I am still shaking my head- unbelievable!
JC
Jacob Cruz
Nov 25, 2025
5.0
Outstanding experience. Well versed in her knowledge. Great customer service overall!
-Sam Hosmer
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular insoles or inserts?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics for long-term pain relief, unlike typical insoles or inserts.
Can arch supports help if I wear good shoes but still experience foot pain?
Yes, arch supports help stabilize your feet and can minimize or alleviate pain caused by foot-related problems, which shoes alone might not address.
Can I take my arch supports home on the same day of purchase?
Yes, once fitted, customers aged 6 and older can take their arch supports home immediately as the store stocks a full inventory.
How can I get a free fitting at The Good Feet Store?
You can stop by the store anytime during operating hours for a free fitting with no appointment necessary; appointments can also be scheduled if preferred.
Can I use my HSA or FSA funds to buy arch supports at The Good Feet Store?
Yes, HSA and FSA funds can be used to purchase arch supports, but check your plan's specifics, as limited-purpose FSAs or dependent care FSAs do not qualify.
What are the store hours of The Good Feet Store in Birmingham?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is The Good Feet Store wheelchair accessible and does it have restroom facilities?
Yes, the store is wheelchair accessible and has onsite restroom facilities available for customers.
Which nearby shopping places can I visit before or after my appointment at The Good Feet Store?
You can visit nearby stores like Pier 1 Imports for furniture, Ulta Beauty for cosmetics, Sephora for beauty supplies, or Old Navy Summit for clothing during your visit.
Are there nearby dining options around The Good Feet Store where I can eat after shopping?
Yes, nearby restaurants include Zoes Kitchen for Mediterranean food, Taco Mama for Tex-Mex, Johnny Rockets for burgers, and North Italia for Italian cuisine.
What entertainment options are available near The Good Feet Store?
After your visit, you can enjoy a movie at AMC Summit 16 or Summit Movie Theater, both located close to the store.