At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported issues with reaching staff for assistance, including unanswered calls and lack of response to membership inquiries.
Cleanliness
While some customers noted that the gym was generally clean, there were significant complaints about the maintenance of showers and locker rooms, including mold and trash.
Atmosphere
The gym is praised for its friendly and welcoming atmosphere, with many customers enjoying the supportive environment and helpful staff.
Equipment Availability
Customers appreciated the variety and availability of equipment, although some reported issues with broken machines and overcrowding during peak times.
Operational Issues
Several reviews highlighted problems with the gym's hours, including late openings and early closures, which caused frustration for members.
AC
AB CD
Nov 2, 2025
1.0
Hate that I have to do this but hoping this gets the attention of the manager or franchisee as I have been calling about my membership for 2 months now with no response from this location. Most times I call- no one answers. I’ve left voicemails that never get returned or addressed. And the two times I was lucky to get a staff member to answer the phone- the manager wasn’t available, and messages I left with the desk to pass on to the manager also went unanswered or unreturned. I don’t live in the area anymore so I can’t come in store and when I reached out to Planet Fitness member services they told me to contact my home location as this is a franchise. This is ridiculous- I should have to hop, skip, and jump through hoops to get ahold of someone who can help me with my account.
LW
Laquisha Wilson
Sep 15, 2025
1.0
I went there for my first time, the employee just scanned my phone barcode and said go in. I didn’t know how to use any of the machines or was toured around the facility. I was completely lost. I even told the employee it was my first time there. I won’t let this discourage me from using Planet I am just gonna try a different location which is sad because this one is the closest to my job.
CJ
Charles Jones
Sep 5, 2025
4.0
Good place sometimes it's too cold need to turn the air down.
BG
Bob Grube
Aug 11, 2025
4.0
One of the better planet fitnesses around because of the size . It does get busy at peak times for sure but you never feel cramped. Has all the necessary machines and plenty of cardio. Staff is young but nice. Usually stays pretty clean in gym terms i.e. locker rooms showers.
What are the operating hours of Planet Fitness in Birmingham (Roebuck), AL?
Planet Fitness in Birmingham (Roebuck), AL is open Monday through Friday from 4:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Birmingham (Roebuck), AL?
Planet Fitness is located at 9118 Parkway E, Birmingham, AL 35206, United States.
What services does Planet Fitness in Birmingham (Roebuck) offer?
The gym offers Classic Access, Mobile App support, Free In-Club Trainer sessions, WiFi, Perks, Guest Privileges, Tanning, Massage Chairs, Hydro Massage, Total Body Enhancement, Half Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I learn about gym memberships and pricing at Planet Fitness Birmingham (Roebuck)?
You can visit their membership page at https://www.planetfitness.com/gym-memberships or download the Planet Fitness app available in the Apple App Store and Google Play Store for detailed pricing information.
What is the philosophy of Planet Fitness regarding its members?
Planet Fitness believes in a welcoming space where everyone can build strength at their own pace in a Judgement Free Zone®. They emphasize that all members are strong in their own way with diverse goals and routines.
Is Planet Fitness Birmingham (Roebuck) accessible through any mobile apps?
Yes, you can access workouts and gym features via the Planet Fitness mobile apps available on iOS and Android platforms.
What nearby stores can I visit for shopping before or after my workout at Planet Fitness?
Nearby shopping options include Nu Wear (men's clothing and shoe store), Dollar Tree (discount store and party supplies), Citi Trends (clothing and fashion accessories), and Dollar General (discount and retail store).
Are there any nearby dining options close to Planet Fitness Birmingham (Roebuck)?
Yes, nearby restaurants include Papa Johns Pizza, Crave Wings N Seafood, and China Buffet, which are good options to grab a meal before or after your fitness session.
What beauty and spa services are available near Planet Fitness?
Several beauty and spa options nearby include Star Nails, Diamond Cuts and Style Shop, Chapek African Hair Braiding, and Dominican Hair Salon for nail, hair, and beauty treatments.
How can nearby places like UPS Access Point location or Freeway Insurance assist customers visiting Planet Fitness?
The UPS Access Point location near Planet Fitness offers convenient shipping and courier services, and Freeway Insurance provides insurance services. These can be useful for customers managing errands around their gym visit.