Planet Fitness

4.6
671 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4500 Montevallo Rd, Birmingham, AL
35210, United States

Hours

Reviews

4.6
671 reviews
5 stars
546
4 stars
68
3 stars
21
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming.

Cleanliness

The gym is frequently noted for its cleanliness and well-maintained facilities.

Equipment Issues

Several reviews mentioned dissatisfaction with the equipment layout and availability, particularly after a remodel.

Customer Service

There are mixed reviews about customer service, with some praising it while others reported issues with management and response times.

Atmosphere

The gym is described as having a positive and inviting atmosphere, making it a comfortable place to work out.
  • SD
    Sue Doss
    Oct 7, 2025
    5.0
    Great staff , very accessible, clean and newer equipment
  • SW
    steven wallace
    Aug 13, 2025
    3.0
    This is my home gym location for PF. Gym quality gone down dramatically after Max left or even after Brian left afterwards. This is from the cleanness, staff friendliness. I changed my gym location to Riverchase where Max works now. My goodness that gym use to be a hole in a wall and now it’s better than the Irondale location.
  • TD
    Tampa Duncan
    Jul 31, 2025
    5.0
    Alot of room, everyone was nice. Will enjoy working out here. Nice and clean, with inviting atmosphere.
  • PF
    paul ford
    Jul 23, 2025
    1.0
    Was member since 2018. Max was the manager back then and he was great. You could always get a straight answer. Brian was the same, easy to talk to and get an informative response. The new manager Lisa, not so much. Previously my membership was free through my former company. Once my former employer quit paying for the membership, I went in multiple times to figure out what I needed to do, and if I could pay for the membership in full so that I wouldn’t have to deal with the monthly account debit. The answers I received were not very good, nor concise. If you ask, can you pay in full, why get a response around the monthly cost? In a nutshell, if I have to pay for my membership, I definitely want a competent manager that can answer a few basic questions. 24 hour fitness is more expensive, but that’s my new gym. Bring back Max or Brian, or at least someone that will listen to the question prior to formulating an answer. It’s interesting because several of the members at 24 hour fitness are former planet fitness members. Customer service has become a lost art, or maybe corporate culture no longer makes it a priority. In any case, I won’t spend my hard earned retirement cash with planet fitness. After 7 years of membership the place is in a downward spiral, in my opinion.
  • RL
    Rufus Lancaster
    Jul 16, 2025
    1.0
    As someone who travels extensively and spends everyday in a different planet fitness, I can tell you this is the worst one, you have other options nearby choose those

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Birmingham (Crestline), AL?

Planet Fitness is open Monday to Friday from 4:00 AM to 10:00 PM, and Saturday to Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Birmingham?

Planet Fitness is located at 4500 Montevallo Rd, Birmingham, AL 35210, USA.