LensCrafters

4.9
824 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5066 Pinnacle Square, Birmingham, AL
35235-3186, United States

Hours

Reviews

4.9
824 reviews
5 stars
797
4 stars
12
3 stars
0
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Lindsey and Delta.

Quick Repairs

Many reviews highlighted the efficiency of the service, particularly in quickly repairing glasses and addressing customer needs.

Positive Experience

Overall, customers reported a smooth and enjoyable experience from eye exams to selecting frames, often expressing satisfaction with the thoroughness of the staff.

Professionalism

The staff was noted for their professionalism and attentiveness, contributing to a welcoming atmosphere.
  • AC
    Alan Corley
    4 days ago
    5.0
    Needed an adjustment to keep these glasses on my head! Delta took care of it in a flash & mow I’ve got a perfect fit! Trust the folks at LensCrafters at The Pinnacle in Trussville!!
  • JJ
    jasmine james
    Jan 5, 2026
    5.0
    Brandy and Lindsey were amazing! We walked in, no appt, my son’s glasses were completely sideways, and my Meta glasses are usually hard to clean properly. They fixed both issues quickly and effortlessly. Super friendly, professional, and efficient, everything was handled in a jiffy. We really appreciated their help!
  • CC
    Chris Carter
    Jan 5, 2026
    5.0
    Their service is exceptional everytime I come in. They really take care of their customers and it's always a welcoming environment
  • GV
    gina vines
    Dec 31, 2025
    5.0
    I received a pair of Chanel sunglasses for Christmas that needed an adjustment. I called to see where I needed to take them and the company told me to try Lens Crafters. I was greeted warmly as I walked in and was immediately taken care of. I was in and out in 10 minutes! I would definitely recommend Lens Crafter’s Trussville location.
  • BW
    B W
    Dec 24, 2025
    5.0
    Delta helped repair my glasses after my son broke them.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.