LensCrafters

4.9
396 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5021 Highway 280, Birmingham, AL
35242-5162, United States

Hours

Reviews

4.9
396 reviews
5 stars
387
4 stars
1
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3
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1
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Vicky and Brandon, for their friendliness, helpfulness, and professionalism.

Eye Exam Experience

Many reviews highlighted positive experiences with eye exams, particularly with Dr. Patel and Dr. Cook, noting their thoroughness and approachability.

Frame Selection Assistance

Customers appreciated the knowledgeable assistance provided by staff in selecting frames, with several mentioning Vicky's expertise.

Quick Service

Several reviews mentioned the efficiency of service, with minimal wait times and prompt assistance during visits.

Product Availability Issues

A few customers expressed frustration with delays in receiving orders for glasses and contacts.
  • ZZ
    Zachary
    3 days ago
    5.0
    Best service I could have ever experienced from the moment I walked in the door to the moment I left
  • TD
    Trey Davis
    Jan 2, 2026
    5.0
    Everyone here was super kind and helpful. The optometrist was very knowledgeable and personable. Excellent service and experience altogether.
  • WH
    wilbert hamilton
    Dec 26, 2025
    5.0
    Vicky provided amazing service and support while being extremely knowledgeable and kind!
  • CB
    CLAY BAILEY
    Dec 23, 2025
    5.0
    This is the first time I have had my eye exam and was told that my eyes were not any worse . In other words they said I did not need new glasses . I was very happy.
  • KR
    Kevin Russell
    Dec 16, 2025
    5.0
    I came to this location to make a frame purchase. I was greeted as soon as I walked in with a cheerful greeting. I was shown the frames that I went in for and received some good feedback. Initially there were some issues with placing an order for the frames but the representative was diligent in getting the product. Her along with another male (not sure if he was the optometrist or not) really took good care of me. I am so appreciative to them both and will most definitely come back. I was able to complete my purchase thanks to the both of them.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.