LensCrafters

4.9
650 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
201 Summit Boulevard, Birmingham, AL
35243, United States

Hours

Reviews

4.9
650 reviews
5 stars
634
4 stars
3
3 stars
1
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1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Seth, Bo, and Olyvia.

Repair Services

Many reviews highlighted the quick and efficient repair services provided, with staff fixing glasses on the spot without hesitation.

Product Selection

The store received positive feedback for its extensive selection of eyewear, with customers appreciating the variety of frames available.

Professionalism

Customers noted the professionalism of the staff, particularly during eye exams and consultations, contributing to a positive overall experience.
  • TH
    t harris
    3 days ago
    5.0
    I had the distinct pleasure of working with Noah. I was particularly impressed with his extensive knowledge of optics. He has been working with LensCrafters for years and he is one of those people that you run across with old fashion professionalism not only was he great with helping me pick out a particular frame that complimented my face, he also worked expensively with me to make sure that my lenses would be manufactured to exacting standards. Noah was not opposed to giving me his undivided attention. He genuinely cared and it was obvious. He’s being paid to do a job and this young man takes that seriously. Having someone who gives you their time freely and genuinely cares about the process made my choice easy about choosing LensCrafters. I didn’t really choose LensCrafters, I chose LensCrafters strictly because of Noah.
  • LW
    Linda Wyckoff
    4 days ago
    5.0
    Received a thorough eye exam and then was given excellent service helping me find just the right frame that fits my face, prescription, and looks good. Can say enough of how well I feel with my experience. Highly recommend!
  • BS
    Bob Shouders
    4 days ago
    5.0
    Dr Bailey was the best Eye care doctor I have seen. Very informative explaining test results, options, recommendations, what to expect, adjustments to lens, etc. Very helpful
  • CH
    Corinne Hill
    Dec 19, 2025
    5.0
    Seth was amazing!!! I really needed my glasses adjusted to fit my head. I walked in and he fixed them for me immediately no questions asked. Wonderful service. Highly recommend!!!
  • CD
    Cedric Debardlabon
    Dec 15, 2025
    5.0
    I am writing to express my sincere appreciation for one of your staff members, [Staff Member's Name I can't remember right off], who assisted me recently. She truly went above and beyond while helping me find the perfect pair of glasses. She also helped me see the things I needed to add on for my night vision protection. Her service was phenomenal. What was even more impressive was that she maintained her smile and remained professional the entire time, even while dealing with a customer service issue with another client. I was very happy and satisfied with the level of service I received from her. She was amazing! Thank you for employing such a dedicated and professional individual. Best regards, Cedric Debardlabon

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.