LensCrafters

4.9
636 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
201 Summit Boulevard, Birmingham, AL
35243, United States

Hours

Reviews

4.9
636 reviews
5 stars
620
4 stars
3
3 stars
1
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Seth, Bo, and Olyvia.

Repair Services

The business received positive feedback for their quick and free repair services, with multiple customers noting that they fixed glasses and sunglasses without charge.

Selection and Quality

Reviewers appreciated the extensive selection of frames and the quality of the products offered, often highlighting the assistance they received in finding the right pair.

Professionalism

Many customers noted the professionalism of the staff, particularly during eye exams and consultations, contributing to a positive overall experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding appointment management and staff professionalism, indicating room for improvement.
  • GM
    Greg Mcclain
    Nov 11, 2025
    5.0
    Lynsey she is awesome very friendly and helpful i would recommend her to everyone
  • JD
    JoAnne Dorr
    Nov 11, 2025
    5.0
    Love this place! It is a beautiful store and all of the staff are very friendly and eager to help you. I had a problem with some glasses and Bo fixed it for me. Highly recommend!
  • MM
    Mason Milazzo
    Nov 7, 2025
    5.0
    Bo absolutely saved me and fixed my broken glasses in minutes. Couldn’t recommend more!!
  • LV
    Lympidzotica Viscosity
    Nov 2, 2025
    5.0
    Lens Crafters has an extensive range of frames to select from. Imperatively, professional help in selecting frames that are consistent with my personal style and that account for factors that go beyond style is what I am most appreciative for.
  • JB
    Jayden Bearden
    Nov 1, 2025
    5.0
    Super friendly folks and great service! Bo fixed my broken glasses and helped me get my next appointment set up.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.