Planet Fitness

Reviews

• TD

  Terah Downs

  Nov 7, 2025
  1.0
  As a member of Planet Fitness I was greatly disappointed as I walked into the gym not being greeted by a familiar face Coach Roach.I do not come to this gym just for the facilities,or staff ,I come because of the members.Its the members of this gym that makes this gym always being greeted or fist bumped by familiar faces.Coach Roach was not just a member he was a face of this gym.I have been going here for years .If at any time I needed help ,a question or just someone to guide me on a workout I did not go to staff I went to Coach Roach.I have watched him help many members rather it be on a workout ,how to use a machine , encouragement,and praising others with disabilities for putting in effort.Im so greatly disappointed in Planet Fitness decision regarding Coach Roach based on one disgruntled member.Planet Fitness should highly reconsider Coach Roach membership .Planet Fitness prides itself on a no judgment zone but you have let judgment of one person cost someone there membership.This will just create a platform for people with vindictive issues that they can file a complaint and cost someone there membership at any given moment.
• EG

  Ebony Gunn

  Nov 4, 2025
  1.0
  The only reason I joined Planet Fitness was because of my brother, Ahmed Roach. However, after witnessing how unfairly he was treated and how a situation was handled without giving both sides a fair opportunity to be heard, I will be canceling my membership. This experience has left a very negative impression. It’s disappointing to see a company that promotes inclusivity and respect act in a way that lacks fairness and professionalism. This situation was handled poorly, and I can no longer support a business that does not treat its members with the same level of respect and understanding it expects in return.
• AA

  Amber Arrington

  Nov 3, 2025
  1.0
  I have been a member of this gym for 3 years the environment and people who work out are the reason I come to the gym. My weight loss journey here has shaped and influenced many people but due to recent unforeseen circumstances I will no longer be a planet fitness member. One the most influential and kindest knowledgeable individuals was stripped of his membership after a complaint by one disgruntled individual. This is the same man that is seen daily assisting gym staff , helping people personally grow on their journey and influencing ppl to become members and not just come on a black card as a guest …… I’m a very disappointed as a planet fitness member
• KK

  KaNeesha

  Nov 3, 2025
  1.0
  I canceled my membership and will not be returning!!! I started coming to this location because a friend. Being new in the gym I really need help to understand the machine and which workouts I needed. Ahmed Roach step in to help me and even started to make me feel more confident in the gym. This recent situation for the gym to end his membership was handled so poorly. I’m disgusted and disappointed. Grateful that I experienced a great gym bro while it lasted!
• AR

  Ahmed Roach

  Nov 3, 2025
  1.0
  Up until today I have been a well respected well received member of planet fitness. I worked out there for many many many years but today they decided to cancel my membership. The reason behind this stemmed from a complaint lodged by another member that I was attempting to help. They disregarded all the years that I have been a faithful client and simply took the word of this woman who clearly has personal issues and dismissed me. Not only was I a member I made it my business to go out of my way to do anything I could to help the club and not only the members of the club but also the employees. The way they chose to repay my loyalty and kindness was by taking her word over mine and banishing me from the club. The people who work at the club didn’t make the final decision corporate did. I know people always say don’t pull the race card but in this instance i have no choice but to. I am a helpful friendly black male who nobody other than this one woman has made a complaint against and they decide to take her word her side over mine in this particular situation. And she just so happens to be a Caucasian woman. I submit this to you to think on. Think about the number of my ancestors that have been lynched for less. Based on a white womans word my ancestors were lynched and killed regularly. It’s sad to see that Planet Fitness’s corporate office is comfortable continuing that negative legacy. I can’t tell you what to do, but I sincerely suggest you find a gym other than this one unless you are comfortable with supporting injustice and a legacy of prejudice. I also neglected to mention on several occasions I stopped other individuals from bashing the club and encouraged them to go to the manager and try to settle their disputes before taking to social media and bashing the club. On one occasion I even acted as mediator between the individual who filed this claim against me and the club when she was displeased and on the verge of quitting the club. None of this weighed into their decision though before they made their decision. Just another troublesome black man victimizing a white woman let them tell it. It’s cool, God has my back in the end. Be blessed planet fitness. For all those seeking to join just know, this is what loyalty looks like to them.

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