This profile is uncertified and using publicly sourced data
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Business Details
About
Hospital
Baptist Health Shelby Hospital started as a community hospital in 1959, opening with only 35 beds, 8 physicians and 25 nurses. Shelby Baptist Medical Center has become a cutting edge hospital located in the heart of Alabaster, equipped with 252 beds to care for those in our community, eliminating the need for patients to travel to downtown Birmingham to receive high-quality, compassionate care.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.