VOA's Adolescent Residential Center for Help (ARCH) treatment program is for adolescents age 12-18 that are diagnosed with a substance use disorder and may also present with co-occurring mental health disorders.
The length of stay is based on the unique needs of each client in alignment with American Society of Addiction Medicine (ASAM) dimensions and severity.
ARCH offers:
- Substance use counseling and psychotherapy for youth and their families
- Psychological testing and evaluation
- Psychiatric services
- Onsite nurse practitioner to address physical wellness
- Nutritious meals provided at no cost to residents
- Onsite high school with an Anchorage School District teacher
Location
VOA Alaska Adolescent Residential Center for Help (ARCH)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.