Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers St Albert Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in St. Albert, AB store or visit us in store to see the range.
Location
Specsavers St Albert Centre
375 St Albert Trail Unit 206, St. Albert, AB
T8N 3K8, Canada
Hours
Reviews
4.7
216 reviews
5 stars
189
4 stars
10
3 stars2
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent service throughout the eye exam and purchasing process.
Product Quality
While many customers appreciate the pricing and selection, there are complaints regarding the quality of glasses, with some experiencing issues shortly after purchase.
Eye Exams
Customers report thorough and professional eye exams, with staff taking the time to explain results and options clearly.
Pricing
Specsavers is noted for competitive pricing and good deals, particularly for frames and lenses, making it an attractive option for customers.
Mixed Experiences
Some customers reported negative experiences, including poor service and issues with insurance claims, indicating inconsistency in service quality.
- HMHazel MilletteNov 13, 20254.0Customer service is great. Just waiting for new glasses to arrive. Hopefully they are as good as the staff.
- TJTerry JurasekNov 11, 20255.0Without going into details that no one will read, my first experience was deplorable. My subsequent experiences were exceptional and beyond expectation thanks to Jessica who took the time to make me feel valued.
- DBDonna BabichukNov 9, 20255.0Staff were very helpful, professional, knowledgeable, and friendly. Will definitely continue going to them for my glasses.
- RRRachelleNov 9, 20255.0Great staff! Great value.
- AOAn OnOct 21, 20255.0Great experience at the store, had a through eye exam and loved how helpful the staff were with helping me pick out frames!!
Frequently Asked Questions About Specsavers St Albert Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers St Albert Centre offer?
We provide comprehensive eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost at Specsavers St Albert Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. Seniors 65 or over may have the exam covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers St Albert Centre?
You can book an eye exam online by selecting the store and following the booking process on our website, or by calling or visiting the store directly.
Can I return or amend my glasses order at Specsavers St Albert Centre?
Yes, you can return or amend your glasses order within three months of purchase to ensure your satisfaction.
Does Specsavers St Albert Centre offer glasses adjustments or repairs?
Yes, if you have discomfort or issues with your glasses, you can visit us in-store and we'll try to adjust or repair them for you.
What COVID-19 safety measures are in place at Specsavers St Albert Centre?
We follow all provincial government guidelines and have a COVID safe plan to keep our community safe during your visit.
What are the opening hours of Specsavers St Albert Centre?
We are open Monday to Friday from 10:00 AM to 8:00 PM, and on weekends from 10:00 AM to 6:00 PM.
Which popular brands can I find at Specsavers St Albert Centre?
We carry a great range of brands including Converse, Tommy Hilfiger, Levi's, Karen Millen, Marc Jacobs, adidas, and more.
What nearby stores can I visit along with Specsavers St Albert Centre?
Nearby you can visit mobile phone stores like MobileQ and Bell, clothing stores such as Ardene and Flash Fashion, and enjoy dining at St. Louis Bar & Grill or Freshly Squeezed smoothie bar.
Is there a shopping center close to Specsavers St Albert Centre for a combined visit?
Yes, Specsavers is located in St Albert Centre shopping center, and nearby you can also visit Saint Albert Shopping Mall for a wide variety of shopping options.