Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
624 reviews
5 stars
565
4 stars
19
3 stars5
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Quality
While many customers were satisfied with the quality of the glasses and frames, there were some complaints about receiving damaged products and issues with replacements.
Store Environment
The store atmosphere was generally described as welcoming and accommodating, with staff making efforts to ensure a pleasant shopping experience.
Mixed Experiences
Some customers reported negative experiences, particularly regarding rude staff behavior and issues with returns or exchanges, indicating inconsistency in service quality.
Recommendations
Despite some negative feedback, many customers highly recommended the store for its selection and service, often returning for future purchases.
- HLHartmut LehrNov 15, 20255.0We had an Great experience with Megan who was amazing friendly, funny and helpful making the right decision about my sunglasses. Highly recommend this store and the friendly staff.
- AHAsher HahnNov 12, 20255.0My wife and I got sunglasses from LensCrafters. Khushveen was very professional and thorough throughout the entire process. Plethora of options for RayBans and Oakleys at this store. Overall great experience.
- SMSean MichaelNov 11, 20255.0David was knowledgeable and professional throughout the purchase. Made purchasing two pairs of sunglasses and eyeglasses a breeze. 10/10 would recommend.
- AWAnnie WilsonNov 11, 20255.0The staff very helpful and very friendly. Was a great experience. Have alot of designer frames to choose from. And they can ship to location near you if you don't live in the area.
- LNLou NagyNov 3, 20255.0The eye exam was quick and informative. The doctor was friendly and gave great advice on my exam results. Purchasing glasses was an excellent experience, the staff member that assisted (Minna) was helpful, friendly and knowledgeable. The entire experience was relaxed and enjoyable.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology along with premium lens solutions tailored to your lifestyle.
What designer eyewear brands can I find at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Do you accept vision insurance and which providers do you direct bill to?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through the LensCrafters scheduling link provided or by contacting the store directly.
What are the store hours for LensCrafters at Cross Iron Mills?
LensCrafters is open Monday 11:00-19:00, Tuesday-Saturday 10:00-21:00, and Sunday 11:00-18:00.
What payment methods are accepted at LensCrafters?
LensCrafters accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
What nearby stores can I visit while shopping at Cross Iron Mills?
Nearby stores include Roots, Polo Ralph Lauren Factory Store, SEPHORA, Urban Planet, and BOSS Outlet, providing a variety of clothing, cosmetics, and accessories.
Are there any nearby health services related to eye care near LensCrafters?
Yes, Calgary Vision Care, an optometrist and health medical service, is located nearby you can visit for additional eye care needs.
Can I visit nearby mobile phone stores while at LensCrafters?
Yes, you can visit mobile phone and telecommunications stores like Wirelesswave, Freedom Mobile, Tbooth Wireless, and Koodo Mobile nearby at Cross Iron Mills.