Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
638 reviews
5 stars
579
4 stars
19
3 stars5
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Knowledge
Customers appreciate the staff's expertise in eyewear, with many reviews noting their ability to provide detailed information about frames and lenses.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding rude staff and poor handling of issues, particularly concerning product exchanges and customer complaints.
Store Environment
The store is described as welcoming and accommodating, with a good selection of eyewear options, contributing to a pleasant shopping experience.
- LCLeo Philippe Cahanap5 days ago5.0Jit and her team are phenomenal in their job, made it so easy for me i don't even have to say anything cAuse she knew what i needed and the styl i wanted, she is an embodiment of impeccability
- NGNicole GleisnerDec 27, 20255.0Mosca was amazing!!!
- JWJim WattsDec 23, 20255.0Jacquie went above and beyond to help me make a decision on my new glasses.
- BNBasim NaqviDec 22, 20255.0Khush was extremely helpful and patient while assisting me with getting new glasses. Great customer service, highly recommend asking for her!
- DTD25 TreacyNov 29, 20255.0Great experience, Leonarda was amazing, went in with my twin toddlers, Leonarda not only assisted me with ordering Glasses not in stock but she let the kids help, she had them assist with the order entry, let them share her chair. Leonarda assisted me with glasses and sunglasses, lens options for the transition explained options all while keeping the toddlers entertained. Fantastic customer service, great employee will return
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology along with premium lens solutions tailored to your lifestyle.
What designer eyewear brands can I find at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Do you accept vision insurance and which providers do you direct bill to?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through the LensCrafters scheduling link provided or by contacting the store directly.
What are the store hours for LensCrafters at Cross Iron Mills?
LensCrafters is open Monday 11:00-19:00, Tuesday-Saturday 10:00-21:00, and Sunday 11:00-18:00.
What payment methods are accepted at LensCrafters?
LensCrafters accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
What nearby stores can I visit while shopping at Cross Iron Mills?
Nearby stores include Roots, Polo Ralph Lauren Factory Store, SEPHORA, Urban Planet, and BOSS Outlet, providing a variety of clothing, cosmetics, and accessories.
Are there any nearby health services related to eye care near LensCrafters?
Yes, Calgary Vision Care, an optometrist and health medical service, is located nearby you can visit for additional eye care needs.
Can I visit nearby mobile phone stores while at LensCrafters?
Yes, you can visit mobile phone and telecommunications stores like Wirelesswave, Freedom Mobile, Tbooth Wireless, and Koodo Mobile nearby at Cross Iron Mills.