Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
318 reviews
5 stars
284
4 stars
13
3 stars2
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to provide detailed information about products and options.
Efficiency
Several reviews mentioned the quick turnaround time for glasses and the efficient service provided, even during busy periods.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service delays and dissatisfaction with pricing and warranty policies.
Product Quality
Customers expressed satisfaction with the quality of glasses and the variety of frame options available.
- MAMikayla Apannah3 days ago5.0Amazing selection of beautiful frames! You are definitely going to find something you like! The staff are also very welcoming and helpful. Would recommend.
- TTTrish TJan 2, 20265.0My husband and I were in need of some new specs so we went to LensCrafters in Red Deer. Marnie is very well versed in completing the task of creating the perfect match of glasses for her customers. She is very patient and knowledgeable when dealing with customers and offers her clients many different options to assist her with creating the best compatible product. Her sense of humour made our visit even more enjoyable. Thank you!
- MRMamdouh RezkDec 29, 20255.0Chrissy and Marnie, special thanks to you. Heather and Jennifer, how can we thank you! The mix between experience and the gentle touch is all what we needed… and that place has much more than that. Thank you all.
- NTNikita TaranikDec 28, 20255.0Had an excellent experience here. Jovita was very helpful and made sure to tell us all of the available deals/options. We had some hiccups obtaining my prescription (done at a different optician) but despite this, Jovita was very patient and made sure we had the best possible experience. Mary was also very helpful on the phone and in person when finalizing our purchase. Would definitely recommend this location.
- PSPaige StokowskiDec 9, 20255.0I cannot say enough amazing things about my experience today with Jennifer at LensCrafters. For context, I’ve been searching for new glasses for months. I’ve visited multiple stores in different cities, tried on countless frames, taken photos, and still couldn’t find the right pair in my budget. On top of that, my glasses were recently chewed by a dog I was looking after, so I suddenly needed a new pair urgently. Before arriving at LensCrafters today, I had already been to three other stores. One didn’t acknowledge me at all, another tried to pressure me into buying frames that didn’t suit me, and the third barely offered any help. I left each one feeling frustrated, judged, and overwhelmed. Then I walked into LensCrafters — and Jennifer came up right away with the warmest, friendliest energy. She immediately made me feel comfortable, not judged, and not pressured, which was incredibly important to me. I showed her an old photo of a pair of glasses I had tried on months ago (with no info in the photo!) and she instantly knew which frames they were and took me right to them. She helped me compare shapes, colors, and styles, answered every question I had, and genuinely guided me instead of pushing a sale. Her patience, honesty, and kindness made the whole experience stress-free. She even walked me through the pricing differences, insurance coverage, and all lens options so nothing felt confusing or rushed. After I left to show my boyfriend a few options, I came back and decided on a clear version of the frames I originally showed her — and she had my new glasses made in one hour. The attention to detail and the care she put into everything truly blew me away. I am so grateful for Jennifer. She turned what had been a stressful, overwhelming process into something positive. My new glasses are perfect, and her customer service was exceptional. If anyone is shopping for glasses, ask for Jennifer. She is the kind of person who makes you feel heard, respected, and confident in your choice. Thank you, Jennifer — you made my day.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Red Deer offer to ensure quality eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions tailored to your lifestyle, and a wide range of designer brands including prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which insurance providers does LensCrafters accept for direct billing?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others. All prescriptions are welcome.
What are the operating hours of LensCrafters at 4900 Molly Bannister Drive?
LensCrafters is open Monday, Wednesday to Saturday from 10:00 AM to 8:00 PM, Tuesday from 11:30 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam online at LensCrafters Red Deer?
Yes, you can schedule an eye exam online through the LensCrafters booking link specifically for the Red Deer location.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup services for their products and eyewear.
What types of eyeglass lenses and eyewear brands are available at LensCrafters Red Deer?
They provide high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames. Brands include Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, and many more.
What payment methods are accepted at LensCrafters in Red Deer?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
How can I benefit from nearby places like Pharmacy Care Clinic or Bower Eye Care when visiting LensCrafters?
You can conveniently fill prescriptions or consult with pharmacies at Pharmacy Care Clinic by Shoppers Drug Mart or Bower Eye Care, which also offers optometry services, making it easy to coordinate your eye care needs while shopping at Bower Place Shopping Centre.
Are there food and refreshment options near LensCrafters in Red Deer?
Yes, nearby you can visit Cinnzeo Bakery Cafe for desserts and refreshments to enjoy before or after your eye appointment.
What shopping options are available near LensCrafters at Bower Place Shopping Centre?
Near LensCrafters, you can shop at stores like Ardene for clothing and fashion accessories, Marshalls for a variety of products including clothing and shoes, and Sephora for beauty and cosmetic supplies.