Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Bower Place Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Red Deer, AB store or visit us in store to see the range.
Location
Specsavers Bower Place Mall
316-4900 Molly Banister Drive, Red Deer, AB
T4R 1N9, Canada
Hours
Reviews
4.8
180 reviews
5 stars
167
4 stars
4
3 stars0
2 stars
4
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.
Pricing
Customers appreciate the affordable pricing and great deals, often highlighting the value of purchasing multiple pairs of glasses.
Product Selection
While some reviews mention a limited selection, many customers found a good variety of stylish frames that suited their needs.
Efficiency
The service is noted for being quick and efficient, with minimal waiting times for eye exams and assistance.
Mixed Experiences
While most feedback is positive, there are a few mentions of poor service or issues with orders, indicating some inconsistency.
- DDDesignz4 days ago5.0My son had his 1st eye exam today and picked out 2 pairs of glasses in less than an hour. The optometrists were very knowledgeable and the doctor was kind and thorough. In the words of my son, "everybody was super chill".
- JWJackie WildemanJan 4, 20265.0The store has a good variety of frames to choose from. Plenty of staff to help out. This sale offer was really good as well.
- BBbig boiJan 2, 20264.0Great staff very helpful but my glasses every time l bend over fall off my face
- EWEmma WeberDec 27, 20252.0I called because of an emergency (my contacts lenses ripping) on December 27th as advised by another professional, was told my active prescription was not good enough for them to help me with a single pair of contact lenses. I was told it was policy and for doctor liability, even when the prescription is valid and from a registered optician. I found no such policy anywhere. Very disappointing as a person with very impaired vision.
- SSShaneDec 21, 20255.0Staff were friendly and helpful didn’t wait even one minute walking into the store very happy with my experience. Wish I could remember the guys name that helped me with the frames and then Vanessa help me order the lenses. Very happy.
Frequently Asked Questions About Specsavers Bower Place Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Bower Place Mall offer?
We offer eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost at Specsavers Bower Place Mall?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For customers aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers Bower Place Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, or by calling or visiting the store in person.
Can I return or exchange my glasses if I'm not satisfied?
Yes, you can return or amend your glasses within three months of the purchase date under our no worries, no fuss guarantee.
Does Specsavers Bower Place Mall provide repair or adjustment services for glasses?
Yes, if you experience any discomfort with your glasses, you can visit us for adjustments or repairs in-store.
What are the opening hours of Specsavers Bower Place Mall?
We are open Monday to Saturday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which popular brands of eyewear are available at Specsavers Bower Place Mall?
We carry a variety of brands including HUGO, Converse, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
Are there any COVID-19 safety measures at Specsavers Bower Place Mall?
Yes, we follow all provincial government advice to keep the community COVID safe and request visitors to follow the latest government guidelines.
What nearby shops can I visit after my appointment at Specsavers Bower Place Mall?
You can visit nearby stores like Charlotte Tilbury for beauty products, Paris Jewellers for jewelry, and the Bower Place shopping center for a variety of retail options.
How can the location of Specsavers Bower Place Mall help me access other services?
The mall hosts various stores such as Bath & Body Works for cosmetics, Tbooth wireless for mobile phones, and Dairy Queen for a quick treat, making your visit convenient and enjoyable.
Are there other optometry services near Specsavers Bower Place Mall?
Yes, IRIS is an optometrist nearby, providing additional options for eye care in the area.