LensCrafters

4.8
282 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
109-501 1st Avenue South, Lethbridge, AB
T1J 4L9, Canada

Hours

Reviews

4.8
282 reviews
5 stars
262
4 stars
4
3 stars
3
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, often going above and beyond to assist customers.

Repair Services

Many customers appreciated the quick and free repair services offered, with several instances of glasses being fixed on the spot.

Product Knowledge

Staff demonstrated a strong understanding of eyewear options and were able to provide valuable advice tailored to individual customer needs.

Mixed Experiences

While most reviews were positive, there were a few negative experiences related to service quality and delays in receiving glasses.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the store for its excellent service and product selection.
  • GC
    Gurvinder Chouhan
    Oct 31, 2025
    5.0
    Great staff. I highly recommend them. Good service makes all the difference
  • AK
    Anthony Kidd
    Oct 20, 2025
    5.0
    Lens crafters is a great place to go to for glasses. When I went there they adjusted my glasses free of charge as well as they went above and beyond and gave me a nose piece for my broken glasses. Service is top quality as well as the staff are very friendly and efficient.
  • EJ
    elroy mathew james
    Oct 19, 2025
    5.0
    It was an amazing experience, they fixed my glasses which I had for over 4 years for no cost at all and in 5 minutes. Thank You So much.
  • SJ
    Sally Johnson
    Oct 15, 2025
    5.0
    Wonderful experience. Representative very pleasant and knowledgeable.
  • JA
    J Andrews
    Oct 1, 2025
    5.0
    Staff was extremely friendly, helpful and accommodating. I will highly recommend.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.