Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,187 reviews
5 stars
1,114
4 stars
28
3 stars2
2 stars6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Arshvir, Anna, and Karla for their exceptional service.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses, citing issues such as lens damage and poor fitting, leading to frustration with the service provided.
Experience Consistency
While many reviews highlighted positive experiences, a few customers reported inconsistent service, particularly regarding handling complaints and issues with glasses.
Store Environment
The store was frequently described as clean, spacious, and well-organized, contributing to a pleasant shopping experience.
- CPCorey & Tash PringleDec 27, 20255.0Anna was extremely helpful during a very busy time. The snails on her face assured me I was dealing with the right person!! Thank you very much - Corey Pringle
- SLSandy LubuguinDec 27, 20255.0The staff are so helpful and knowledgeable especially the Manager and Karen.
- EOEbenezer OlubunmiDec 17, 20255.0It was a very awesome experience and the personnel that attended to me made the experience worth it, considering it was my first at Lenscrafter and also my first buying any form of glasses.
- MNMuzahidul Islam NipunDec 16, 20251.0The female staff that works their has to improve her behaviour or you guys will lose customers easily
- EMElsy MelgarNov 29, 20251.0I had been going to this store for years and my family too. Until the last pair of glasses I bought from there. I had so much problems. One lense was not installed wrong they fixed it but after that I had issues with my vision. They kept I justing it and sent me home. I just had to ask my Dr. And see why I was not seeing properly. It turns out the glasses were not done properly. The measurements were off. My Dr. Suggested talking to them. As they should had treated me well form the beginning and as glasses are a medical divised. The answered I got was that it was my fault for choosing the frames I did and as per the assistance manager I talked to a few days ago. She did not care if I took my business somewhere else. So be careful everybody when spending your money there. Just a heads up.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Can I use my insurance for eye care services at LensCrafters?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
What designer brands of eyeglasses and sunglasses are available at LensCrafters?
LensCrafters carries a wide range of designer brands such as Oakley, Brooks Brothers, Ray-Ban, Burberry, Prada, Dolce & Gabbana, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
What are LensCrafters' store hours?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam by visiting their online booking link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0956&storeId=10852.
Does LensCrafters provide in-store pickup for products?
Yes, LensCrafters offers in-store pickup services for their products.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby places such as Mill Woods Library (a local library), GoodLife Fitness Edmonton Mill Woods Town Centre (a gym), or enjoy a coffee at Starbucks located close by.
How can nearby restaurants enhance my visit to LensCrafters?
After your eye exam or shopping at LensCrafters, you can enjoy a meal at nearby restaurants like Royal Pizza Mill Woods, Noodle Xtreme (Vietnamese cuisine), or TacoTime Millwoods (Mexican food). These options provide convenient dining close to the store.
Are there convenient nearby services that can assist with tech or mobile needs during my visit to LensCrafters?
Yes, nearby mobile stores such as Rogers, Virgin Mobile Canada, and Freedom Mobile can assist with telecommunications and mobile device needs, which can be helpful if you need to coordinate appointments or services.