LensCrafters

4.8
740 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
109th Street And Princess Elizabeth, Edmonton, AB
T5G 3A6, Canada

Hours

Reviews

4.8
740 reviews
5 stars
688
4 stars
18
3 stars
5
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees going above and beyond.

Product Selection

The store offers a wide variety of frames and lenses, catering to different tastes and budgets, which customers appreciated.

Efficiency

Many reviews highlighted the quick service, including fast eye exams and prompt preparation of glasses, contributing to a positive shopping experience.

Community Engagement

Customers expressed gratitude for the store's programs that provide no-cost eye exams and glasses to those in need, showcasing a commitment to community service.

Overall Experience

The majority of reviews reflected a high level of satisfaction with the overall shopping experience, recommending the store to others.
  • AZ
    Alison Zeidler
    Nov 10, 2025
    5.0
    Sean was great. Adjusted my glasses and told me about their protection plan!
  • JI
    Jimmilou Irvine
    Nov 8, 2025
    5.0
    Sean helped me get the perfect fit for my glasses!
  • DW
    Dave Wright
    Oct 31, 2025
    5.0
    Fantastic service. Brilliant. Sean was amazing fixed my glasses no questions asked. About time customer service was what it should be. Bravo
  • RS
    Russel Serra
    Oct 24, 2025
    5.0
    I had an amazing experience at LensCrafters thanks to Kendrick. He was friendly, professional, and incredibly knowledgeable. He helped me find the perfect pair of glasses that suited my style and explained all the lens options clearly without any pressure. His attention to detail and genuine care made the whole process smooth and enjoyable. I left completely satisfied and confident with my purchase. Highly recommend asking for Kendrick — he truly goes above and beyond!
  • BH
    Beau Hayward
    Oct 21, 2025
    5.0
    I was really well looked after by every one at that Kingsway Mall location. Was greeted right away with a friendly welcome. Was even able to get in immediately without an appointment for an eye exam. Cheryl was excellent to work with, listened to my style requested and got me exactly what I was looking for. The promotions they had on offer were excellent so I ended up purchasing 2 pairs of glasses and a pair of sunglasses. Great experience and recommend this location to anyone needing glasses or sunglasses!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.