LensCrafters

4.8
377 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11152 142 Street NW, Edmonton, AB
T5M 4G5, Canada

Hours

Reviews

4.8
377 reviews
5 stars
342
4 stars
19
3 stars
3
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and accommodating, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service provided, with staff promptly addressing customer needs and concerns.

Product Knowledge

The staff demonstrated a strong understanding of eyewear options, helping customers choose the right frames and lenses based on their preferences.

Positive Atmosphere

The store environment was described as welcoming and pleasant, contributing to an overall enjoyable shopping experience.

Repair Services

Customers appreciated the complimentary repair services offered, with many noting quick fixes for their glasses without charge.
  • KL
    Kassidy Lowe
    Nov 13, 2025
    5.0
    Very quick and helpful. Pleasant atmosphere and amazing girl named Emma at the front, Funny and professional. Would come again
  • SR
    Sarah Ross
    Nov 11, 2025
    5.0
    I’ve been to LensCrafters for some years now. The staff are always so pleasant and professional. All the options and prices are always clearly explained with no pressure applied for more expensive choices. Highly recommend.
  • AW
    Asfaw Wordofa
    Nov 2, 2025
    5.0
    I had a wonderful experience with one of the employees named Jackie she helped us pick out are glasses and helped match the size also explained very clearly thank u
  • LM
    L. M.
    Nov 1, 2025
    5.0
    Just purchased a new set of Rayban progressive glasses. The knowledge and service was second to none, a great experience. The optromotist was very knowlegable, and friendly. This being an experience I havent had, so there was alot of questions which she had no problem taking the time to answer. Jacqueline the Optician was amazing, she answered so many questions my wife and I had, with knowledge, patience and kindness. When a person makes you feel like you are the only person in their sphere, it makes it kinda special. I was able to get exaclty what I was looking for and felt great when leaving the store, I didn't have that sort of pit at the bottom of my stomach, meaning there was no regret. I highly recommend stopping by if your in the market for new eyewear, be it sunglasses or prescription, great service with a smile!!!
  • MM
    M M
    Oct 20, 2025
    3.0
    I bought a few pairs of glasses from Lenscrafters. The service is great from the front end staff and the eye exam was thorough. I recommend them for the convenience of having an eye doctor and glasses available in one spot, especially for those with reduced mobility. As for any issues that occurred they have handled them professionally and quickly.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.