LensCrafters

4.8
390 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11152 142 Street NW, Edmonton, AB
T5M 4G5, Canada

Hours

Reviews

4.8
390 reviews
5 stars
352
4 stars
21
3 stars
3
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.

Product Quality

Many reviews highlighted the good selection of frames and lenses, with customers expressing satisfaction with their purchases and the quality of the products.

Insurance Issues

Some customers reported confusion and dissatisfaction regarding the insurance policies, particularly concerning the necessity of frequent eye exams and additional costs.

Store Environment

The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
  • AJ
    Aneesh Jhanwar
    Jan 4, 2026
    5.0
    I went a few minutes before closing and they still took the time to adjust and fix my glasses. Very helpful and great service.
  • RR
    Rajwinder
    Jan 2, 2026
    5.0
    Jackie was amazing to deal with! She had great knowledge and experience!
  • HH
    Harman
    Jan 2, 2026
    5.0
    Ranjeet was great help when finding a pair of glasses. Everything went smooth and I didn’t had to pay anything out of pocket.
  • BR
    Barry Rozak
    Jan 2, 2026
    5.0
    Excellent prompt friendly service, good selection of frames, easy access at new address on 142 st.
  • JS
    Jared Sowan
    Dec 22, 2025
    1.0
    This place has a good selection and pretty good customer service but it hasn’t even been a year and my insurance is done … they have been emailing me every few days about hurry up before the insurance runs out but when I called they they said I’d just have to buy new glasses … so if you have sort of problem it seems like it’s a crap shoot if you get the so-called insurance they offer … just a bit of info if you are gonna use this place … I’m going back to Costco they are amazing … just thought I’d try them out but yeah

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.